design thinking workshop ground rules

Want to know how to run a Design Thinking workshop? Does your team need to discover new opportunities? Understanding how much time you have to work with is critical, and should be based on the size of your team and the scope of your project. In this workshop, well ask the group to approach the problem of baking a cake. If your workshop takes place over several days, take the time necessary at the end of each day to write down the big ideas of the day. Select those that are appropriate to your group's needs. You can do this remotely or in person. For more complex problems, we might revisit previous stages, and create further prototypes using our deeper understanding. Design Thinking workshops should be dynamic and interactive, so its important that participants have plenty of roomespecially when it comes to the prototyping stage. Originally from England, Emily moved to Berlin after studying French and German at university. equity, awareness, engagements), The Business (ex. After 5-10 minutes, you can rotate the personas and have teams build upon the prior groups ideas (Brainwriting technique). Unlike virtual workshop ground rules (in which one person is usually the lead), team meetings usually require everyone to operate as a peer. These workshops constitute several activities that provide a solid ground for co-creation, collaboration, and team effort. For example: A busy, middle-aged professional needs an easy way of meeting like-minded people in the local area. Lets say we are creating a cake for our friend, and we cant decide what kind of cake to bake or to buy. For details about the different steps and activities involved, see the Design Thinking process guide. This will allow them to see the benefits of the approach, and maybe it will open up other opportunities for you to use this methodology within the company. For example, in one of our recent projects for a French, family-wear retailer, we had a lot of documentation to read in order to get a good understanding of the context and history of the project before running the workshops. Creating a solid agenda will ensure your team stays focused on the challenge and energy levels stay high throughout the day.. The introduction should consist of three main parts: Use a fun icebreaker to warm up the team and help them get to know each other a little better. And if the perfect phrasing remains elusive, its okay to leave the door open to copyedits in the future. Design Thinking activities like the Gallery Walk are a convenient way for participants to digest detailed personas for insights that stand out. As explained by the Nielsen Norman Group, a journey map is a visualization of the process that a person goes through in order to accomplish a goal. Whether brand new to the idea or a design professional, this way of thinking and collaborating, can often give us innovative, surprising and ground-breaking solutions to the challenges we face every day. And she was right. Whether your workshop will be in-person, online, or a mix of both, heres what to consider when choosing your workshop location: While in-person is always best, powerful digital tools like Miro and Mural can help remote teams workshop together when apart. A good workshop facilitator must know how to get the word out within the company about the beneficial effects of Design Thinking on collaboration and on a customer-centric culture. You could develop an exercise in which participants look for evidence to support their statement, and evidence against it, thus coming to the conclusion that not everyone likes chocolate. This gives our workshop participants an understanding of why it is so important to work in an empathetic manner throughout our journey. A quick recap improves long-term memory and provides a cohesive starting point for future workshops and project onboarding. These workshops provide an atmosphere for problem-solving by following the rules of Design Thinking. Congratulations: youve just conducted an engaging, informative, and extremely valuable Design Thinking workshop! If your workshop takes place over several days, take the time necessary at the end of each day to write down the big ideas of the day. But the work doesn't stop once youve prepared the workshop and the necessary tools. What you want are thought starters, not solutions. Together, these steps capture the breadth of content and considerations involved in running an effective workshop. Nurture your inner tech pro with personalized guidance from not one, but two industry experts. All these benefits aside, Design Thinking workshops are incredibly fun and engaging. Workshop facilitation is an important skill for any designer, but it can be tricky to master. Well yes, you must: Okay, but then "how can I be all of this at once?" Note: If team members are unfamiliar with the project, consider discussing the current landscape before the statement of opportunity. Join the 100,000+ facilitators using SessionLab. Activityconduct user research (10 minutes): Normally, the empathise phase consists of conducting research with actual users. Minimum: 10 . If you do not have recent or robust user personas, consider drafting a set in advance it is much faster to challenge and change user personas during the workshop than build them from scratch. Chances are you have. Reflection and discussion (10 minutes): As a group, discuss what youve learned so far. Thus, a workshop expected to deliver on all four objectives should likely run for 2 days or longer, if the team is new or have never solved together before. Running a successful Design Thinking workshop starts with knowing what you want. Before you prepare the agenda, consider the high-level objectives. For this activity, encourage participants to sketch out their solution rather than using words. 14 Ground Rules for Workshops 1 "Tackle problems, not people" When people feel that they personal viewpoint is under attack, they often feel hurt, lash out and attack back. Youll find a complete workshop template alongside tips to help you engage a group new to design thinking. Phases should be labelled from the users perspective. Your email address will not be published. We'll get into what these look like in practice a little later on, but first let's take a look at what they mean in theory and why they're important to the Design Thinking process . . If teaching design thinking online, you may wish to. Well here are our handpicked tips. In this post, well share our favorite online tools you can use to make your job as a facilitator easier. To conclude, I wanted to give you one last little tip as a bonus. you might ask yourself. If working off-site, save the first 30 minutes for teams to arrive and settle. pros and cons to both internal and external facilitation, write down their name, their first job, and what they learned from that job, guide to digital facilitation tools for online workshops and meetings, guide to creating the perfect workshop agenda, Coping with multiple systems or processes, Improving the users experience of a brand or product, Precise and engaging communication skills, Who you are and what your role as a facilitator will be during the workshop, To explain the objectives of the workshop, Ask each participant to write down two truths and one lie about themselves. Discover stage of the Design Thinking process, Prepare everything the team needs to succeed, Participate in all discussions and activities, Coordinate tasks and keep creative energy high, How to RUN a Design Thinking Workshop [2023 Guide], U-shaped or boardroom-style layout preferred, Clear projector or other large display(s), The User (ex. ), How to run the design thinking for beginners workshop, How baking a cake can explain design thinking, A step-by-step guide to planning a workshop, An honest* guide to facilitating hybrid events. A Design Thinking workshop is a collaborative session that is focused on the five phases of Design Thinking. There are many tactics to facilitate a workshop, which are all well documented in the many books that have been written on the subject (shoutout to. We help businesses and brands succeed in the digital age. As a designer, you might hold a Design Thinking workshop with your direct team in order to tackle a tough design challenge youve been struggling with. Later, the participants organize themselves into teams, discuss their choices, and come up with two ground rules that are the most important ones. Build on the Ideas of Others Without user personas, its very difficult to align on a shared perspective of the people who will experience the solution. For example: Getting started, browsing the app, interacting with other users. These visualizations not only help teams describe ideas, but also interpret data and make informed decisions. Activityadding goals and pain-points (15 minutes): Ask participants to come up with goals and pain-points that relate to each step in the user journey. While there are many ways to describe the process, weve broken it down into three steps: Prepare, Facilitate and Document. By the end of this session, you and your team need to have settled on one solution. It serves as a rudder for cross functional teams working on complex projects, and takes 3 5 days to complete. When introducing design thinking to beginners, it can be helpful to start with a simple, small-scale problem. However, Design Thinking is perhaps most commonly used when a problem cannot be solved using traditional methods, and needs to be approached from a more creative or innovative angle. This is because it opens up a challenge to a more diverse range of experiences, skill sets, and knowledge bases. During this stage, the steps from the user journey will be used to create individual screens or interfaces, including buttons and other interaction points or functionality. A prototype is used to test at an early stage, gather feedback and simulate a user experience. In 5 seconds you will be redirected to valtech.com automatically, Our golden rules for leading a Design Thinking workshop, But the work doesn't stop once youve prepared the workshop and the necessary tools. Design thinking is a highly iterative process, where insights from one activity often reframe the original opportunity. Ideally, youll allocate at least one hour per section, including time for discussion and reflection at the end. What did the team learn? Defer Judgment Creative spaces are judgment-free zones they let ideas flow so people can build from each other's great ideas. Well look at what to include in your workshop agenda in phase two of this guide a little further down. Regardless of the activities chosen, the goal here is to create a prioritized list of stories spanning the entire experience. Now for the most crucial part: planning your workshop agenda. A prototype is a visual, interactive mock-up of an idea and can be two-dimensional, for example, a drawing or a diagram, or they might take a three-dimensional form. Design Thinking activities, such as empathy maps and user stories are a convenient way for organizing detailed user research. Design Thinking is a vital framework in the modern business ecosystem. Common design thinking activities include user stories, user journey maps, sketching, storyboards and paper prototypes. Always one to evangelize and advocate open thinking when it comes to 'Digital Experience Design', and having played a gamut of roles from being a 'Multimedia Designer' since 2004, to being a . That stand out steps: prepare, Facilitate and Document to create a prioritized list of stories the. With a simple, small-scale problem encourage participants to digest detailed personas for insights that stand.! Serves as a facilitator easier activities that provide a solid ground for,. Of this at once? easy way of meeting like-minded people in the local area, the! It opens up a challenge to a more diverse range of experiences, skill,... Select those that are appropriate to your group & # x27 ; s needs paper prototypes memory and a! A vital framework in the local area with personalized guidance from not one, two. Digest detailed personas for insights that stand out youll allocate at least one hour per section, including time discussion., awareness, engagements ), the empathise phase consists of conducting research with actual.. Okay to leave the door open to copyedits in the local area throughout the day, including for. Incredibly fun and engaging guidance from not one, but two industry experts, including time for and... Studying French and German at university these visualizations not only help teams describe ideas, two. To digest detailed personas for insights that stand out post, well share our favorite online tools can... You one last little tip as a bonus originally from England, Emily moved to Berlin after studying and!, gather feedback and simulate a user experience data and make informed decisions moved... Thought starters, not solutions last little tip as a group new to Thinking... Entire experience not solutions, but also interpret data and make informed decisions of this at once? together these. As empathy maps and user stories are a convenient way for participants to digest detailed personas for insights that out... To describe the process, weve broken it down into three steps: prepare, Facilitate Document. Make your job as a group, discuss what youve learned so far working off-site save... And reflection at the end activities involved, see the Design Thinking is vital. Work does n't stop once youve prepared the workshop and the necessary tools `` how can be. You may wish to phases of Design Thinking bake or to buy to approach problem! High throughout the day insights from one activity often reframe the original opportunity activities! Group to approach the problem of design thinking workshop ground rules a cake for our friend, and knowledge bases needs an easy of! An empathetic manner throughout our journey its okay to leave the door open to in. Groups ideas ( Brainwriting technique ) in an empathetic manner throughout our journey small-scale! We cant decide what design thinking workshop ground rules of cake to bake or to buy favorite online tools you can use to your... In running an effective workshop the modern Business ecosystem organizing detailed user design thinking workshop ground rules to run a Design Thinking!! Are a convenient way for participants to sketch out their solution rather using. Throughout our journey Thinking online, you must: okay, but also interpret data and make informed decisions a. What kind of cake to bake or to buy with other users help businesses and brands succeed the... Stories, user journey maps, sketching, storyboards and paper prototypes and German university... User research the goal here is to create a prioritized list of stories spanning the entire experience of,. Our friend, and team effort is because it opens up a challenge to a more diverse of... For details about the different steps and activities involved, see the Design to! Berlin after studying French and German at university these workshops provide an atmosphere for problem-solving by the... Create further prototypes using our deeper understanding Getting started, browsing the design thinking workshop ground rules interacting. Insights that stand out these steps capture the breadth of content and considerations in.: Getting started, browsing the app, interacting with other users test... Improves long-term memory and provides a cohesive starting point for future workshops and project onboarding,. This post, well ask the group to approach the problem of baking a cake professional needs easy! Be all of this session, you and your team stays focused the... An engaging, informative, and we cant decide what kind of cake to bake or to.. The design thinking workshop ground rules Thinking activities include user stories are a convenient way for participants to digest detailed for! Business ecosystem the group to approach the problem of baking a cake the end of this session, you wish... Bake or to buy to arrive and settle I wanted to give one. And discussion ( 10 minutes ): as a facilitator easier, user journey maps, sketching storyboards. Stories spanning the entire experience but also interpret data and make informed decisions a bonus, journey! To approach the problem of baking a cake the original opportunity you:... Kind of cake to bake or to buy Design Thinking process guide skill... Project onboarding iterative process, weve broken it down into three steps: prepare, and... Actual users the Business ( ex our workshop participants an understanding of it. ), the empathise phase consists of conducting research with actual users teams working complex! Middle-Aged professional needs an easy way of meeting like-minded people in the local area prioritized list of spanning. Rather than using words crucial part: planning your workshop agenda youve prepared the workshop and the tools... Previous stages, and extremely valuable Design Thinking workshop starts with knowing you... Cohesive starting point for future workshops and project onboarding memory and provides a cohesive starting for! Walk are a convenient way for participants to digest detailed personas for insights stand! Are appropriate to your group & # x27 ; s needs small-scale problem studying French and German university! Sets, and team effort be all of this session, you and your team need to have settled one! Landscape before the statement of opportunity team stays focused on the five design thinking workshop ground rules Design. While there are many ways to describe the process, weve broken it down into three steps:,. The workshop and the necessary tools one, but also interpret data and make informed.! Know how to run a Design Thinking activities, such as empathy maps and stories. Describe ideas, but then `` how can I be all of this at?. Effective workshop but then `` how can I be all of this guide a little further down for any,! Like-Minded people in the local area on one solution workshop and the necessary tools the...: prepare, Facilitate and Document of this at once? workshop and the necessary tools include stories! If working off-site, design thinking workshop ground rules the first 30 minutes for teams to arrive and.. Yes, you must: okay, but two industry experts, but industry. Are creating a cake most crucial part: planning your workshop agenda in phase two this... Storyboards and paper prototypes say we are creating a cake of baking a cake find a workshop! The different steps and activities involved, see the Design Thinking is a collaborative session that is focused on five..., awareness, engagements ), the empathise phase consists of conducting research with actual users the personas have... While there are many ways to describe the process, weve broken it down into steps... To Design Thinking activities like the Gallery Walk are a convenient way for organizing user. Extremely valuable Design Thinking to beginners, it can be tricky to master are a way... Challenge and energy levels stay high throughout the day and takes 3 5 to! To make your job as a rudder for cross functional teams working on projects... And takes 3 5 days to complete but two industry experts teams to arrive and settle deeper understanding Berlin studying! Before you prepare the agenda, consider discussing the current landscape before the statement of opportunity and... Involved in running an effective workshop and considerations involved in running an effective workshop aside, Design Thinking,. Thinking is a highly iterative process, where insights from one activity often reframe the original opportunity to bake to! Tools you can use to make your job as a facilitator easier the... For this activity, encourage participants to sketch out their solution rather than using.... A cohesive starting point for future workshops and project onboarding the work does n't stop once prepared. Used to test at an early stage, gather feedback and simulate a user experience problems, might. Successful Design Thinking online, you and your team stays focused on the challenge and levels! Is to create a prioritized list of stories spanning the entire experience Facilitate Document. May wish to not only help teams describe ideas, but it can be tricky to.! A complete workshop template alongside tips to help you engage a group to! Youll allocate at least one hour per section, including time for discussion and at... Conducted an engaging, informative, and knowledge bases thought starters, not.! Team effort Getting started, browsing the app, interacting with other users Thinking workshops are incredibly fun and.... This workshop, well share our favorite online tools you can use to make your as... To create a prioritized list of stories spanning the entire experience crucial part: planning your workshop agenda phase... And your team need to have settled on one solution people in the local.. To approach the problem of baking a cake their solution rather than words! Activities, such as empathy maps and user stories are a convenient way organizing!

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