merseyrail stations with ticket machines

Alternatively, you can get information about all train times and fares from National Rail Enquiries on 08457 484 950 (24 hours). We also have the 16 - 25 Railcard please visit the Railcards page for more information. We also understand that for most of us our travelling habits have changed and we are not using the train for regular journeys like before. Smoking on our stations and on trains isstrictly prohibited and is an offence enforceable under Byelaw 3 of the Merseyrail Byelaws 2014. It is also now possible to collect train tickets purchased through other online retailers at any staffed Merseyrail station. Lime Street main line station ticket machines "64 of the 68 stations on the Merseyrail network have staffed ticket offices from the start to end of service, so it's quick and easy to purchase your . Station concourse. You can now buy an All Zone Adult and 18 and under Day Saver online. Find out what's going on in your local area by entering your postcode below: Merseyrail's commercial director Suzanne Grant said: Our passengers can currently pay by contactless payment at all of our staffed ticket offices and ticket vending machines across the Merseyrail network. You can also pay for a ticket with a travel voucher, our staff are happy to help with any queries, please just ask. Smartcard Validator: Yes. Just approach them and let them know you need their assistance and they will do their best to make sure you get on the next available service and will also be able to answer any other questions you may have. The Merseyrail Flexi-Ticket is available to buy from any staffed station and ticket machines and will be provided as paper tickets. Ive lost my ticket can I get a replacement? Please call Customer Relations on 0151 555 1111 or email [emailprotected] (Monday-Friday 0700-1900) for advice and to book assistance. Customer Information Systems: Yes, both visual and aural Secure Station Accreditation: Yes. It's free, easy and takes no time at all. New Year's Eve -Train services finish early. Station Location & Directions. You can also check the accessibility of any station. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. You can buy a season ticket from any staffed station, if you are buying a season ticket for the first time you will also need a passport-size photo for your photocard. You can also check the access and facilities for each station here. Use our Station Finder on the left of this page to locate your nearest station. Ticket office window. Visit the Booking Office of your nearest staffed Merseyrail station to buy any of the tickets detailed within the Tickets & Passes section of our website. If another customer objects to its presence, you and your animal must move to another part of the train. var days = new Array(8);days[1] = "Sunday";days[2] = "Monday";days[3] = "Tuesday";days[4] = "Wednesday";days[5] = "Thursday";days[6] = "Friday";days[7] = "Saturday";var months = new Array(13);months[1] = "January";months[2] = "February";months[3] = "March";months[4] = "April";months[5] = "May";months[6] = "June";months[7] = "July";months[8] = "August";months[9] = "September";months[10] = "October";months[11] = "November";months[12] = "December"; If you don't return it straight away, an administration fee may be charged. The station is staffed 15 minutes before the first service and 15 minutes after the last service. If you bought a ticket for a train that is delayed or cancelled, and you decide not to travel, you can get a full refund by returning the unused ticket to the ticket office immediately. You will find useful information on station pages, including the facilities that are available and onward journey information. Do you agree the fine was just? Some advance tickets have restrictions on exchanges and these will be explained to you when you buy them. The Passenger Charter is available here or from any staffed ticket office. . It's best to check your tickets when you buy them. Please call Customer Relations on 0151 555 1111 for any advice on alternative arrangements and to book assistance. Can I claim a refund if I dont use my ticket? Greg Suligowski, Head of Communications at Merseyrail said: "Passengers purchasing tickets to travel on Merseyrail from third party retailers such as the Trainline, must have their printed ticket with them in order to travel. Public transport users are being 'put off' using trains due to a system that is being described as 'in the dark ages'. Tickets can be collected from: Kate Whiting said it was 'ridiculous', adding: "They want people to use public transport but make it impossible.". Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. Be quick though, as they sell out on busier routes. One ECHO reader commented: "Same thing happened to me last week. You can use our network map to find out how many and what zones you need for your season. WikiZero zgr Ansiklopedi - Wikipedia Okumann En Kolay Yolu . Platform to train ramps are available at all stations with assistance from Merseyrail staff. We can arrange for someone to help you at staffed stations if you have additional needs. We'll also send special breaking news emails too for the latest stories that matter. Kirkby railway station is situated in Kirkby, Merseyside, England.The station is an interchange between Merseyrail services from Liverpool Central and Northern services from Manchester Victoria via Wigan Wallgate.It is situated 7.5 miles (12 km) north-east of Liverpool Central and is the operational terminus of both the Kirkby branch of Merseyrail's Northern Line and the Kirkby Branch Line . Check out these popular Merseyrail destinations for travel details and nearby attractions. Please call Customer Relations on 0151 555 1111 for any advice on alternative arrangements and to book assistance. You might find an answer to your query in our help section. It's never been more important to stay in touch with the news, so subscribe now to the Liverpool Echo newsletter. Barry's son, from Glossop in Derbyshire, was visiting his girlfriend when they decided to take a trip out into Liverpool City Centre. The origin or destination station must be a gated station. . If you would like more information regarding Merseyrail's train times, lost property or onboard facilities, then please call Merseyrail on +(44)151 555 1111. Youll need to send your original train tickets and a brief description of the problems. To build your own Itinerary, click to add an item to your Itinerary basket. Ticket machines No Collection of pre-purchased tickets Yes, from ticket office Smartcards Smartcards issued Yes Perfect for anybody now working from home for a couple of days a week. Win a Family Ticket to Southport Pleasureland! Chestertourist.com 62 Beeston View Handbridge Chester Cheshire U.K. CH4 7EE. Joined 2 Jul 2014 Messages 283 Location Midlands. Or by navigating to the user icon in the top right. Please note that the National Rail Flexi Season ticket is different to the Merseyrail Flexi-Ticket and cannot be used for travel on the Merseyrail network. Where can I get ticket information and where can I buy a ticket? Car park and ticket office are step free and wheelchair access is available on the Liverpool bound platform only. 1. Christmas Eve -Train services finish early. Under the railway byelaws, we can refuse to take any animal. Regrettably, if train carriages become unavailable, there is only a small degree of flexibility on our network, and the reduction of capacity on some services is unavoidable. Yes, Merseyrail Flexi-Tickets are available for adult and child fares. If you're after cheap Merseyrail train tickets, look no further. Any refund must be paid out in the same way the ticket was paid for. Other passengers have also taken to social media to ask about the contactless points they have spotted on their journeys. Latitude: -33.6767594. Please note the number above is only available between 7am and 7pm Monday to Friday, if you need to book outside of these times please call 0151 702 2704. Our aim is to keep our customers on the move. ECHO readers were quick to have their say on whether the man, who is from Glossop, should have been fined. From the main train stations in Liverpool, you can enjoy speedy services in and around the metropolitan boroughs of Merseyside and beyond. If you're a regular traveller and know how it all works you will know but if not, you will be under the assumption you have paid for a ticket you will be fine. Belter bars and restaurants that wont break the bank! On the opposite side the current system keeps people employed. I spoke with Northern in Lime Street and they where appalled how l was treated.". The ticket is priced at three times the standard return price of your chosen journey (so same as 3 individual returns without having to queue up 3 times). All trains can accommodate up to two bikes and space is allocated on a first come, first served basis - we can't reserve space for bicycles. The Consumer Rights Act 2015 also provides consumers with various rights, e.g., rights where a service is not performed with reasonable care and skill (see section 49 of the Act - click here to read in full). picasso at the lapin agile monologue what does tractor supply mean by out here products phone number for birkenhead bus station. Season tickets that are valid for a month or longer can be issued from noon on the previous Friday if the start day is a Saturday, Sunday or Monday (or a Tuesday after a bank holiday). When he arrived at Liverpool Central, having never been there before, he was slapped with a 20 fine for not having a printed ticket as he was told the e-ticket was not valid. Use this tool to build your own journey or choose from an exciting range of specially selected tours. let us know in the comments. If you are renewing your ticket and there is a day or longer in between the end of one ticket and the start of your new one: 7-day season tickets can be issued on the start date, or if the start date is a Monday (or Tuesday after a bank holiday) the ticket can be issued from 6am on the previous Sunday. During peak times, Chester to Liverpool trains run four services every hour, giving commuters flexibility in their travel plans. Station Location & Directions. "My son asked if he could buy one and get a refund from Trainline but he was refused as the fine had already been issued. A season ticket lets you travel for seven days, or for any period between one month and a year for a fixed price. Find out more about our Advance ticket alert tool. Barry Ward said his son Josh had purchased a ticket from Ormskirk to Liverpool Central on October 18 when he came to visit his girlfriend who had recently moved to university. As with most Merseyrail stations, it has a ticket office that is fully staffed from start of service until after the last train has left (closing shortly after midnight). Need a bit of information ahead of your next trip? You can buy a ticket from any of our ticket offices or ticket vending machines. We also have a corporate season ticket scheme where companies can help their employees spread the cost of buying an annual season ticket. Merseyrail are a Merseyside based train service with services running frequently to 68 stations across the region. Smartcard Validator: Yes. Ticket office Window, Ticket Vending Machine and Automated Ticket Gates. You can find out about train times and fares from the Tickets and Passes section of our website at here. Download the Passenger Charter Refund Form here. Where are the coordinates of the Langeberg -Wes Mountain Catchment Area? "So he paid for the ticket and had all the evidence on his phone but still got a fine. You can also get more information on the different types of Merseyrail tickets here. Once you're there, put your email address where it says at the top, then click on the Echo Daily News button. Silly rule when everywhere is going paperless.". Twice a day, seven days a week, we'll deliver the biggest stories straight to your inbox. You can take your bike on any Merseyrail train if there is space. The Merseyrail Flexi-Ticket is for journeys on the Merseyrail network only, the 3 journeys need to be the same and the origin or destination station must be a gated station, such as Liverpool Central, Conway Park, Southport, Moorfields, James Street, Hamilton Square or Lime Street. Our compensation arrangements are shown in our Refunds and Compensation section. . Sunday - 07:58 to 00:21. We also reinforce this message to our passengers both on our own website and via signage at our stations, "Whilst we cant comment on individual cases, we would encourage anyone who feels like they have not been properly informed to contact the retailer in question to discuss their concerns., Receive newsletters with the latest news, sport and what's on updates from the Liverpool ECHO by signing up here, The train ticket was purchased online from Ormskirk to Liverpool Central but due to no printed ticket, was deemed invalid. There is also a ticket machine available. Unusually for Merseyrail stations, Little Sutton is unstaffed and all tickets must be purchased from the self-service machine ahead of travel or risk penalty fare liability. Look out for Advance tickets, as these tend to be cheaper when they're first released. And why not plan ahead by checking outourMerseyrail train timespage? If the start date is another day, the ticket can be issued after noon on the previous day. How can I find out about the facilities at my station? Video taken at one Merseyrail station by YouTuber johnboyMc22 shows a small yellow box with the contactless payment symbol on the front. Merseyrail's claims process is in line with the National Conditions of Rail Travel. Can I take my mobility scooter on the train? var fyear = dateObj.getYear() Passengers who dont have a printed ticket must purchase one before travel or may be liable for a penalty fare in line with our long established buy before you ride policy. Why does my train have fewer carriages than it normally does? Belter bars and restaurants that wont break the bank! Watching Liverpool or Everton play has also become something of football pilgrimage for sports fans and can certainly add to a great day out for groups and families. var wday = days[dateObj.getDay() + 1] You can also check the accessibility of any station here. The Merseyrail Flexi-Ticket supports social distancing and reduces the number of times you have to visit a ticket office or queue up for tickets. To plan your journey, visit the website or download the app. Merseyrail takes you further. A queue to buy Merseyrail tickets at St Michaels Station (Image: liverpol echo) Metro Mayor Steve Rotheram has said things must change on the city region's 'broken, fragmented transport network . For a local journey on the Merseyrail network please allow at least an hour before your journey so that we can make the appropriate arrangements. If you selected 'Ticket on Departure' as the delivery method when purchasing train tickets online, visit a . - Timetable information is availablehere. Or by navigating to the user icon in the top right. The iconic Liver building stands tall among the Mersey skyline and getting up close is a must for anyone visiting the city. Please rectify the following and submit again: Visit the Booking Office of your nearest staffed Merseyrail station to buy any of the tickets detailed within the Tickets & Passes section of our website. Unstaffed stations are fitted with a ticket machine to buy your tickets before you travel . . There are other newsletters available too if you want them as well. For example, if you paid by credit card, your refund will go back on to your credit card. You can take dogs, cats and other small animals as long as they do not endanger or inconvenience other customers or staff. Definitely puts me off travelling by rail when this is the attitude. "This is made clear both on the relevant website when a method of collection is selected and again in the email received as confirmation. / 53.383; -3.016. Train running information is provided via digital . Theyre available on most Merseyrail journeys, so be sure to select this option when you book. Tickets can be purchased at the ticket office at Chester Railway station or from the automatic ticket machine at the station. Contact information. Your interactive, shareable online planner & guide to great days out. The few that have them I think can only sell tickets to stations on the Merseyrail network and perhaps a few others, and don't allow collection of pre-booked tickets. Save my name, email, and website in this browser for the next time I comment. New Year's Day - A 30-minute Sunday service will run. var dateObj = new Date(document.lastModified) You will need to return it to the ticket office you bought it from and complete a refund form. 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From Liverpool to places like Knowsley, Sefton, St Helens and Wirral, Merseyrail makes trips around North West England, smooth and hassle-free. Excludes coach. At most train stations you'll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. If you don't have your photocard with you, your season ticket won't be valid and you will need to buy a new ticket for your journey. Smoking on our underground stations and on trains isstrictly prohibited and is an offence enforceable under Byelaw 3 of the Merseyrail Byelaws 2014. / 53.383; -3.016. We help customers across Europe make more than 172,000 smarter journeys every day. Your interactive, shareable online planner & guide to great days out. Use our Merseyrail map to plan out where you want to go. Use our Station Finder on the left of . Sunday - 07:43 to 00:37. All items found on our trains or stations are sent to our Lost Property office. You can also ask for a form at any staffed station. Unsure about where to start your adventure? Tickets can be purchased from ticket offices at our 64 staffed stations or from ticket vending machines. "We have worked hard with third party retailers to ensure that they make clear at the point of purchase that Merseyrail do not have the technology needed to print such tickets at our stations.