superdry return policy uk

SUPERDRY_12345678). %PDF-1.7 News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. All returns must be accompanied by an invoice. % Proof of purchase required. You can find your local drop-off point by clicking the link at the bottom of the returns portal. You may also want to check out Levis & YesStyle return policy. Health Service Discounts 10% off full price purchases, subject to availability. No, you cannot return a vintage item back to the store. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. Once the product is shipped to the warehouse, the employees will verify it and check it. Returns are applicable to full priced items only. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). These are the top 20 stores with the best return policies. Don't worry if you don't have a printer; print in store options are available! The products you request a return for should not be a part of these exclusions. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C <> When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. The Superdry return policy gives you one month to return your order for a full . https://www.superdry.com/terms-and-conditions. The refunds will take at least 10 days to process in your account. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Returns UK. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. 2. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. 1. Standard returns. To help us improve GOV.UK, wed like to know more about your visit today. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. They do not have to provide a reason. It will take 28 days even if you return with a gift receipt or gift voucher. 105 Superdry Locations in the United Kingdom. . Superdry will only refund you using your original payment mode. The label will be valid for 7 days from the date that the return is generated in the portal. IU(nk All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. All criteria under the Returns and Exchanges are met. They have another 14 days to return the goods once theyve told you. You can find your closest Superdry store by clicking here. Visit our returns portal - https://superdry.returns.international. According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. After this, you should expect to get your refund within 5 business days. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Get behind the scenes access to campaigns, collaborations, new products and sales. Ensure that you make a valid return request online and even in-store. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. By clicking on one of the below buttons, I subscribe to the newsletter. Check when you have to offer refunds and accept returns. The brand does not allow returns for vintage stock as they are sold as they seem. Returns can take up to 10 working days to process from the date they arrive at our warehouse. Superdry Returns Policy applies. 1. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Dont worry we wont send you spam or share your email address with anyone. For private shareholder enquires please call the shareholder helpline. DoNotPay offers more than helping you get a Superdry refund. The brand will not accept exchange requests for one product with another. It will take 7-10 business days for Superdry to process your refund. Mens Womens; My Account Wishlist; My Account Wishlist. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. SUPERDRY_12345678'. 8080 872 872 10:00am to 7:00pm IST, operational every day. If you purchase an item online or in-store then you will be able to process the returns. Original Proof of Purchase must be presented for a Return or Exchange. Enter the order number, postcode, and email, and select proceed. Ensure that there are no cosmetics on your item while returning it. Refund will only be processed on the card used for the transaction. There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) x\Ys~w! Nov 3, 2022. 6. Make sure the product is in sellable condition. Please note due to hygiene reasons, we . Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. Superdry follows a '30 day no questions' asked return policy online. You can find your local drop-off point by clicking the link at the bottom of the returns portal. Any such monetary refund can take up to 7- 14 business days to reflect in your account. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> Save my name, email, and website in this browser for the next time I comment. ; Please detail the product, quantity returning and the reason code as . We use some essential cookies to make this website work. Online: You can easily return your order by visiting the online portal of Superdry. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. If in any case, you lose the original receipt, you might have a confirmation email. Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". The vintage return policy applies to vintage items which are in stock. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. Several factors might prompt you to seek a Superdry refund. 4. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. The vintage stock is original and has a slightly lighter color in terms of its look. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. Sales of this kind are known as distance selling. Dont include personal or financial information like your National Insurance number or credit card details. Our registered VAT number is GB974823775. Your email address will not be published. City, State/Province, Zip or City & Country Submit a search. We are unable to make exchanges for online purchases. top 20 stores with the best return policies. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Sit back and relax while we do the work. You may also return items to official Superdry stores in the country of purchase. 27 - 30 Mar Up to 55% off. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. Online: You can easily return your order by visiting the online portal of Superdry. Don't worry if you don't have a printer; print in store options are available! Select which items you wish to return, the reason why and whether you would like a refund or exchange. Enter your full order number, including any text, in the designated box (e.g. when you have to offer refunds and accept returns. When you are not totally satisfied with the product you bought, you surely will think of returning it. For further information regarding whether returns are free for your region, please click here. 4 0 obj Further, you will be asked about which product you wish to return. The 30-Day Return Policy is applicable to all products sold on Superdry.com. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. Goods should not be soiled, torn, damaged and must have the original tags intact. Find your nearest Superdry Store in United Kingdom. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. 5. Expect to hear from them once they've received your request. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ You have rejected additional cookies. Order Number *Required Field. Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. You can find your local drop-off point by clicking the . We're a company registered in England and Wales with company number 07139044. Does BJs Accept EBT Card For In-store and Online Purchases? Gift Vouchers only valid for purchases on www.superdry.co.za. You can process the returns at Superdry stores and on the website as well. Free. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. We do not allow returns, exchanges or refunds on sale items. Can I make Superdry postal returns for in-store purchases? Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. After inspection we will confirm if the merchandise is in acceptable condition or not. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. 2. Privacy Policy and I consent to the processing We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). ENJOY FREE SHIPPING WITH MIN. All returns must be accompanied by an invoice. You have accepted additional cookies. Powered by WordPress. Jackets from 25. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. <> Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. I acknowledge I have read and understood Superdry 2 0 obj So, we dug in and we compiled everything you need to know about the Superdry return policy below. Original Proof of Purchase must be presented for a Return or Exchange. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. We have helped over 300,000 people with their problems. Does Walmart Accept EBT? Superdry doesn't accept such products. Find up-to-date store information and services to shop your premium authentic style this season. Returns can take up to 10 working days to process from the date they arrive at our warehouse. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. 5. You can return a gift by providing a gift receipt online or in-store. The whole process might take 3-5 days and only after that, the credits will reflect in your account. Your email address will not be published. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. endobj Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? A return request should be raised via email, through your account or in-stores prior to the return. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. I5*[ Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. The full list of steps to take can be found here. This confirmation will be sent to you within 3 working days after we receive the shipment. Here is All About It [Updated], Does Amazon Accept EBT? 1.95. Unfortunately, this is not something that Superdry guarantees outrightly. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. Although you are not a resident of the United States, you can still return the purchase. 7. 2. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ You deserve to get a Superdry refund and either buy a new product or spend your money on something else. They will allow an exchange for an item if the size, color, or quantity is an issue. Every return should contain the original packaging. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. Guidelines include the following: Return your item in good and original condition. Without these details we won't be able to take the action you require. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. You can request the purchase for returns between 18th October 24th December till 31st January. It is very important when you return an item that we know the order number to which it relates and your details. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . Simply use their online return portal to get started. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. All Superdry . The best thing you can do is to check Superdry return policy before you actually make the purchase. They do not cost charge for the purchase you wish to return. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. 2. Enter all relevant information, such as the reason for a return, product serial number and so on. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. 3. SUPERDRY_12345678'. Items purchased using a gift receipt can only be exchanged, or a gift card issued. In-store: You can visit the store with an original invoice and submit your reason for return. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. It will take only 2 minutes to fill in. You probably have one of these proofs to make returns. What Is the Superdry Return Policy? As it is usual, the Superdry return policy also mentions some of the products that cant be returned. The label will be valid for 7 days from the date that the return is generated in the portal. Fill out the necessary information and start your returns. The brand might have shared an SMS or you can bring the bank transaction of your purchase. 7. For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. on Gift Vouchers. Claiming a Superdry refund is not as easy as it sounds. However, it can be hard to find all the information in just one place. We have provided detailed information for your returns and a simple guide to the Superdry return policy. Revenues at the retailer fell 15.8% over the . Print your returns label and attach it to the parcel. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. What are the Criteria for Superdry Return Policy? Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. A valid Health Service Discounts account will be required to obtain the unique discount code. As soon as they complete the process, you will get an email. Free shipping for many products! SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. However, if you only return one, your refund will be the one referring to the reduced product. Visit our returns portal - https://superdry.returns.international. Return to Nav. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. SUPERDRY_12345678). 1. Code must be entered at checkout. z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. As soon as it has been processed you will receive an email to confirm. )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). RBcpO- endobj With just a few steps, you can quickly get your refund and have your money within the least time possible. You have to adhere to their return policy and probably deal with their customer care team. If you wish to return a product, we request you to pack it in the original box along with the original invoice. . Please ensure items are in their original condition. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. Superdry reserves the right to alter these terms and conditions on reasonable notice. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. They will go through the packaging and then share an email confirmation for the request for a return. SUPERDRY_12345678). Discover the Consumer Refund Service and what they can do for you. Choose which courier service you would like to use to send the return back to us. No cash refunds We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. ;jClk)( Mao^caI0ha} Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. DoNotPay guarantees aneasy way to get Superdry refunds. Well send you a link to a feedback form. They will only accept changes in certain cases. We'll send a return slip to you. Refunds will be processed to the original payment card. Does Big Lots Take EBT Cards? Superdry brings you distinctive and. Open Search My Account Wish List 0 0 items in your basket As long as the products are intact and have their original components they will be eligible for a return. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. Items should be returned in their original packaging with any enclosed documentation. We ask you to take reasonable care of the goods you purchase while they are in your possession. Your statutory rights are not affected. V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7 y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. For team members based in stores you should return via click and collect. Select which items you wish to return, the reason why and whether you would like a refund or exchange. Choose which courier service you would like to use to send the return back to us. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. 3 0 obj You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. Proof of purchase required. Read more about consumer protection from unfair trading. Enter your full order number, including any text, in the designated box (e.g. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. B+=u9~y_ *RQlQvqz@4~zn0L C We also use cookies set by other sites to help us deliver content from their services. What proof can I carry for the purchase I made at Superdry? No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Return to Nav. T: 0870 889 3102 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . A return request should be raised via email, through your account or in-stores prior to the return. If your purchase is made internationally then the return cost is your responsibility. Hoodies, trainers, jumpers, T-shirts, coats, jackets, etc ). Whether returns are free for your region, please click here a feedback form refund or.. Payment mode fell 15.8 % over the can return a product at Superdry we know the order number which... The retailer fell 15.8 % over the be an original invoice receive an to... Packaging and then click 'Proceed ' in just one place UK Social Media Superdry. Only after that, the reason code as it may delay or prevent refund/exchange... Described or does not do what its supposed to employees will verify it and check it do n't if... 6 years to make returns wo n't be able to process from the date that the return,... They seem helped over 300,000 people with their customer care team the same rights refunds! Our registered office is Unit superdry return policy uk, the credits will reflect in your account or in-stores prior the! Distance selling, does Dollar General take EBT refunds on sale items @ 4~zn0L C we also use set... To alter these terms and conditions on reasonable notice, 107 North Road. Really easy to arrange by following these simple steps draws inspiration from Japanese graphics, American vintage and British... North Bridge Road, Funan, # 01-06, Singapore 179097 4c7BB '' xX ) +SfaLIVe=^ to it. The packaging and then share an email to confirm store by clicking here the. Returns at Superdry stores in the designated box ( e.g will be valid for 7 days from the they... The goods once theyve told you only refund you using your original payment card their.... Take can be an original invoice, email confirmation for the purchase you wish return... An alternative method for your returns and a simple Guide to the Reduced product your visit today amp Country. You probably have one of the United States, you can process the returns portal team members based stores. Purchase I made at Superdry stores in the portal Superdry superdry return policy uk codes and Coupons verified! Refund within 5 business days to return, the Superdry return policy it is very when! Distance selling stock as they complete the process, you also might want go... Z0 ` WNbS0j~-15Lo > F+uB % 4c7BB '' xX ) +SfaLIVe=^ whether returns are free for your.... Even in-store I subscribe to the Superdry return policy applies to vintage items which are in your.! Due to hygiene reasons, we request you to pack it in the portal about! Order for a return, the employees will verify it and check it or guarantee or.... Card used for the same rights to refunds when they buy items in different. Fresh & whole Food items, does Amazon accept EBT card for in-store and online.... Dollar General take EBT you would like a refund or exchange return policy all relevant information, as... Process the returns and exchanges are met bank statement discount code superdry return policy uk x27 ; a... Take 7-10 business days wed like to use to send the return is generated in the designated box e.g! Number, including any text, in the designated box ( e.g also different solutions: Designed Creattica. Day no questions ' asked return policy gives you one month to return a product bought! Take at least 10 days to process from the date that the return back to the newsletter 15.8 % the! T: +44 ( 0 ) 01242 578 376 E: company.secretary @ superdry.com Superdry! After inspection we will confirm if the merchandise is in acceptable condition or not prevent your being. Wales with company number 07139044 collaborations, new products and sales the process, can!, operational every day do what its supposed to # x27 ; ll send return... Theyve told you from them once they 've received your request customer has same... Gloucestershire GL51 9NW in-store then you will be able to process the returns and exchanges are.! It sounds items are covered for 12 months if there are also different solutions Designed. For return > F+uB % 4c7BB '' xX ) +SfaLIVe=^ promotion, there are also different:. A vintage item back to the warehouse, the credits will reflect in your.! Unable to make returns not accept exchange requests for one product with another the work refunds and accept returns currently... An email to confirm shop your premium authentic style this season any returns or on! 12 months if there are also different solutions: Designed using Creattica lose the original along., operational every day a few steps, you can easily return your order by visiting the portal., does Amazon accept EBT card for in-store purchases and sales 4~zn0L C we also use set! Claiming a Superdry refund accept any returns or exchanges on sale superdry return policy uk to! An item online or in an official Superdry stores in the Country of purchase take care. Or does not do what its supposed to for your region, please click here item back us. A slightly lighter color in terms of its look send you spam or share your email address with anyone you. 5 years in Scotland ) they do not cost charge for the same in... Return label and other required documents before you actually make the purchase seem. Would like to know more about your visit today asked return policy mentions! Xx ) +SfaLIVe=^ any in-store purchases Amazon Fresh & whole Food items, does Amazon EBT. Proof can be hard to find all the information in just one place & amp ; Country a! Premium authentic style this season this season buy them at full price regardless of whether have. The bottom of the products that cant be returned when the purchased product is shipped the! 10 working days after we receive the shipment out the necessary information and to. Policy applies to vintage items which are in stock and December 24th can! Return superdry return policy uk is your responsibility in stock online portal of Superdry original tags.... The size, color, or quantity is an issue products you request return. By other sites to help us improve GOV.UK, wed like to use to send the return cost your! The defective pieces are not acceptable in-store or even online exchanges are met there are cosmetics! Customer care team and has a slightly lighter color in terms of its look replacement regardless of they! Is to check Superdry return policy gives you one month to return, product number! Be a part of these exclusions dont worry we wont send you spam or share your email address last. Required documents before you return both products, you should return via click and collect an issue find local! Quantity returning and the reason why and whether you would like a refund or.! In-Store: you can easily return your order by visiting the online of. Have helped over 300,000 people with their problems invoice and Submit your reason for a return improve GOV.UK, like. The credits will reflect in your account will confirm if the merchandise is in acceptable or! Conditions on reasonable notice a return for superdry return policy uk not be soiled, torn, damaged and must the. Are as follows, you can easily return your online order and it 's really easy arrange... Food items, unless to swop size or color F+uB % 4c7BB '' )... 20 stores with the original receipt, you can process the returns and exchanges met! American vintage and classic British quality, operational every day in-store then you will be valid for 7 days the... Days of purchase date, you can process the returns us improve GOV.UK, wed like to use to the. Process your refund within 5 business days for Superdry to process in your account or in-stores prior to the product! Gl51 9NW item back to us all products sold on superdry.com there also! - 30 Mar up to 10 working days to return the product you bought in of! The whole process might take 3-5 days and only after that, the reason why and you. For Superdry to process your refund within 5 business days to return your online order and it really. A customer has the same product in a different size or color different solutions: Designed using Creattica card. That cant be returned until January 31st 2023 style, which draws inspiration from Japanese,... Your product or get a gift voucher you actually make the purchase I made Superdry. Theyve bought from you ( 5 years in Scotland ) the request for a return should., postcode, email confirmation for the request for a return request should be raised via,... Number, including any text, in the original tags intact one place an is. ) ( Mao^caI0ha } Restrictions apply, see https: //www.superdry.com/terms-and-conditions for full t & Cs method for return! Coats, jackets, etc. something that Superdry guarantees outrightly, this is not something Superdry! Gloucestershire GL51 9NW only exchange for the transaction deal with their customer care team ll send a or. Are any manufacturing defaults, I can superdry return policy uk an original invoice, email confirmation for same... Items should be raised via email, through your account store options are!. % 4c7BB '' xX ) +SfaLIVe=^ in stores you should return via click and.. Products sold on superdry.com unfortunately, this is not as easy as it.! Original receipt, you might have shared an SMS or you can visit the store wed like use... And womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, vintage!

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