kevin service verizon salary
Find out what a Verizon Customer Service Representative does, how to get this job, and what it takes to succeed as a Verizon Customer Service Representative. No, the pay is not good at Verizon Communications. $163k Female. Remote work also allows for better collaboration between teams, as well as improved customer experience. The proxy statement's main purpose is to alert shareholders to the annual meeting and provide them information about the issues that will be voted on during the annual meeting, including decisions such as electing directors, ratifying the selection of auditors, and other shareholder-related decisions, including shareholder-initiated initiatives. I try to put myself in my customers shoes before speaking with them, which helps me understand their concerns and respond appropriately. A shift towards, Handling involuntary termination is a likely occurrence for human resources managers and, Return better results with Payscale job search, Compare real living costs across different states, Consider potential directions your career can take, Calculate the 20-year net ROI for US-based colleges, Are you the kind of person who struggles to get a handle, Learn where the best career earners attended college. 2 salaries reported. This ensures that customers get the most accurate and up-to-date information. This can be compared to Washington, DC, where Verizon Communications employees earn an average salary of $69,579. When working under pressure, I always prioritize my tasks first before moving on to other things. This can be a challenging task, but it can also be a rewarding one as you help customers and improve your companys customer service. Other Compensation covers all compensation-like awards that don't fit in any of these other standard categories. This helps them resolve issues faster and more efficiently. Liked by Kevin Service Experience Verizon 20 years 2 months SVP&Chief Wireline Network Officer Aug 2016 - Present6 years 8 months Lead Verizon's Wireline Operations teams. 85 Lakh Kevin Robbins was most recently a Senior Representative for Technical Support within the Social Media department at Verizon Wireless. The employee data is based on information from people who have self-reported their past or current employments at Verizon Communications. YOE 2 years TC: Verizon Media: Base $130k Bonus $20k Stocks $20k/ 3 years Rubrik: Base $140k Bonus $10k RSU 10k units/ 4 years #tech #sal 842 2 7 Jan 15, 2021 Salary, hike, yearly bonus @Verizon Media Hi, I am working at Verizon Media. Overall my employment was a great experience. On average, employees at Verizon Communications stay with the company for 9.2 years. Working at verizon was very productive and challenging . Verizon pays an average salary of $91,284 and salaries range from a low of $78,940 to a high of $105,514. Working in a Verizon Wireless retail store, you will be helping customers sort through their home services options and picking out the best internet plan for them on the world's most reliable fiber ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 13 days ago. Verizon pays an average salary of $91,284 and salaries range from a low of $78,940 to a high of $105,514. Follow us. Base Salary (USD) $91,284/year View Hourly Rate Low:$78,940 Average:$91,284 Sharonville Verbal Communication: Verbal communication is the act of communicating with others through speech. Sway Solutions, Inc. - Keeping our fleets up and running is critical. He obtained strong and steady KPIs during his nine years of . New comments cannot be posted and votes cannot be cast. Verizon also requires applicants to pass a background check and drug test prior to being hired. The Gen Z survey respondents on average defined a high starting salary as $82,000. This data can be used to improve customer satisfaction and loyalty by providing personalized solutions and tailored experiences. Verizon latest salaries received from various employees of Find out what you should be paid at Verizon. Its important to remain calm and focused when youre working with customers to solve their issues. According to our data, the highest paying job at Verizon Communications is a VP of Finance at $251,000 annually while the lowest paying job at Verizon Communications is a Senior SQL DBA at $12,000 annually. This trend has allowed Verizon customer service reps to be more flexible and efficient in their roles. 2022 Year in Review: A Rewarding Year at Verizon India. None of the information on this page has been provided or approved by Verizon Communications. VERIZON COMMUNICATIONS INC income statements for executive base pay and bonus are filed yearly with the SEC in the edgar filing system. Great pay Competitive salaries, 401k with company match and military discounts. That works out to $28.15 per hour at Verizon Communications, compared to $22.69 per hour at AT&T. Catch up on the most important headlines with a roundup of essential NYC stories, delivered to your inbox daily. are kevin whately and laurence fox friends 27 Feb. are kevin whately and laurence fox friends. Start Unlimited for four lines is $35 per month per line. NOC Engineer And Shift Lead, Anonymous All proxy statements are public filings made available to the general public by the SEC. ", "Work life balance, Salary benefits and good appraisal. It was way too much to deal with. Show them that you can handle stress well by sharing an example of a time when you worked under pressure and succeeded. , The wages at Google average higher than the other similar companies, where the median salary is $140,774 per year. https://www.verizon.com. For instance, if a customer needs help with their account right away, I will put everything else aside until they are taken care of. | Highest Paying Job At Verizon Communications, Highest Paying Department At Verizon Communications. Taught me how to talk with customers and follow up. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Overtime may be required during peak times. Finally, I would thank the customer for bringing up the issue and assure them that I would do my best to ensure they had a positive shopping experience in the future.. 8.6k Donate today, Gothamist is funded by sponsors and member donations. For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following CEO pay ratio data on its annual proxy statement to the SEC. Depending on the location and local economic conditions, average salaries may differ considerably. You can get the exact average and median by hovering over any bar. Our next entry-level Verizon ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 6 days ago, Paradox Marketing - Customer service skills also include the ability to remain calm and courteous in stressful situations. They tried teaching me the the best they could. Example: If a customer was unhappy with their purchase, I would first apologize for any inconvenience they experienced. Verizon customer service representatives typically work in a call center environment, taking incoming calls from customers and providing assistance with their inquiries. Your communication style is a reflection of your personality, so its important to be honest when answering this question. For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following board members on its annual proxy statement to the SEC. Verizon's executive leadership team is championing the next generation of telecommunications technology. OH. I enjoyed working for Verizon for the last 9 years. 77. Our buildings are our home. about careers, employees and A typical member, technical staff salary at Verizon Communications is $111,137 per year. Verizon India is an innovation hub with V Teamers working in areas across the business. This could include helping customers troubleshoot technical issues, providing information about products and services, and helping customers with billing inquiries. A Verizon Customer Service Representative typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative at Verizon is determined by a variety of factors, including the individuals experience, education, and performance. Responsibility Officer, Executive Vice President and President Global Networks & Technology, Executive Vice President and Chief Strategy Officer, Executive Vice President and Chief Marketing Officer, Executive Vice President & Chief Legal Officer. From maintenance and repairs to managing vehicles, our dedicated drivers, mechanics and operators keep us moving forward. As a customer service representative at Verizon, you would be responsible for providing customer support to customers who have questions or issues with their Verizon services. Example: I consider myself an empathetic communicator. Overall I had a good experience. Individual salaries will, of course, vary depending on the job, department, location, as well as the individual skills and education of each employee. Gothamist is a website about New York City news, arts, events and food, brought to you by New York Public Radio. #vzcareers #fieldoperations #fieldtechs Follow us 1/3 ranks number 1 out of 50 states nationwide for Work From Home Verizon Customer Service Representative salaries. Find Verizon Communications Salaries by Job Title 7,862 Verizon Communications employees have shared their salaries on CareerBliss. Here are five common Verizon Customer Service Representative interview questions and answers. Then they added upgrades to the goal and started to really increase the goals. Cincinnati Management Firm - In my last position, I was responsible for answering phones and helping customers while also processing orders and invoices. New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education. Additionally, applicants must be able to work flexible hours, including evenings and weekends. Among the top 20 U.S. publicly traded telecommunications firms by market capitalization, Verizon had the highest median employee salary in 2020, reporting a median employee salary of $170,288. As a customer service representative, you may be required to communicate with customers over the phone or in person. 20. rights reserved 2023 Info Edge (India) Ltd. Know if youre getting paid what you deserve. NJ. Come to us in your pursuit of success. For those interested in conducting a detailed compensation analysis, we recommend that you review the entire proxy statement. Senior Solutions Sales Specialist-5G MEC Transformation. Three V Teamers in our Strategy, New Business, Partner Development and Verizon Ventures Team talk about the exciting work they do and how you can join the team. Board of Directors in VERIZON COMMUNICATIONS INC. 14.7 Verizon reps Leecia Eve and Kevin Service stated at the hearing that Verizon has unquestionably met its promise to "pass" all households in the five-borough area, which essentially means. In your answer, explain that you are a strong multitasker who is able to prioritize tasks quickly. They may also be required to make outbound calls to customers to follow up on their inquiries or to provide additional information. The company may also factor in the cost of living in the area and the cost of benefits for the position. We are looking for a self-starter entry-level Verizon Customer Service Assistant to assist with our firm's strategic and productive marketing and sales campaigns. Verizon salary statistics is not exclusive and is for reference only. Cookie Notice Average Salary : $ 163 k. For every $100 paid to men, women are paid $ 97. The salaries at Verizon Data Services Inc average $108,155 per year, and the salaries at Verizon Wireless Puerto Rico, Inc come in at $93,437 per year. OH. This makes it easier for them to provide customers with the best possible experience. Verizon's customers have a very entitled attitude and they don't know how to talk to people. New research on who's asking for raises and who's getting them as well as advice on how to ensure you're getting the salary you deserve. Our Fair Pay score for Verizon Wireless is 2.92. Verizon Unlimited plan pricing varies based on how many lines you need and the level of service you choose. Salaries at Verizon Wireless range from an average of $46,210 to $130,840 a year. This includes names, addresses, phone numbers and other information. Avg. The average salary for Field Technician at companies like Verizon in the United States is $50,912 as of November 23, 2022, but the salary range typically falls between $39,598 and $62,226. The hours are usually flexible, with some customer service representatives working nights and weekends. Verizon. Tuition assistance Get up to $8K towards a degree and certification programs. Lead a team of 25K. Bell, Bell of Pennsylvania, Diamond State Telephone, and C&P Telephone, with a footprint from New Jersey to Virginia. 14% of Verizon Communications employees are Black or African American. First time being sales at Verizon. We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. What Does a Director Of Revenue Management Do? To get a better sense of the salaries at Verizon Communications, other roles such as cashier and customer service representative can be considered as well. job seekers every month in choosing their right fit company. Salary Profiles. Verizon Communications pays $28.15 an hour, on average. A recent survey from Handshake asked Gen Z college-graduate job seekers to identify a high, achievable starting salary. Verizon. The board of Directors is charged with maintaining the highest standards of corporate governance because it believes that an effective board will positively influence shareholder value and enhance Verizon's reputation. Watch as Saeed gives us an inside look at hands-on Network Engineering roles at Verizon. It was a good year to be an employee at Verizon Communications Inc. Our Credo is the foundation of who we are and how we operate. Working in customer service can be stressful at times. Employees working in the engineering organizational function also get paid well, with an average yearly pay of $88,917. The data presented on this page does not represent the view of Verizon Communications and its employees or that of Zippia. With remote work, customer service reps can quickly respond to customer inquiries and resolve issues faster than ever before. Finally, cloud computing enables customer service reps to collaborate with other departments in real time. Rated by 1k Total Equity aggregates grant date fair value of stock and option awards and long term incentives granted during the fiscal year. I stayed busy and working at a different house which made it challenging . Based on our research, similar companies to Verizon Communications are Google, Verizon Data Services Inc, and Verizon Wireless Puerto Rico, Inc. You would also be responsible for resolving customer complaints and providing excellent customer service. Our wireline network is only as strong as the teams behind it. $168k Male. brands and wholly owned subsidiaries. With the rise of remote work, customer service representatives are now able to provide support from anywhere. Verizon, AT&T, T-Mobile tout Super Bowl mobile network updates | SDxCentral All This helps me ensure that all customers receive the best service possible.. This question can help the interviewer assess your customer service skills. Verizon salaries are collected from government agencies and companies. A Work From Home Verizon Customer Service Representative in your area makes on average $23 per hour, or $0.71 (3%) more than the national average hourly salary of $22.55. In my last role, I had a customer who was having trouble connecting their device to the internet. To be hired as a Customer Service Representative at Verizon, applicants must have a high school diploma or equivalent. . All rights reserved. Why do people leave their jobs? Example: I am a very organized person, so I find it easy to manage multiple tasks at once. The charts on this page feature a breakdown of the total annual pay for the top executives at VERIZON COMMUNICATIONS INC as reported in their proxy statements. | Its important to be able to listen to and understand customers needs and respond appropriately. Verizon Wireless employees with the job title Sales Specialist make the most with an average hourly rate of $18. This question can help the interviewer determine how you would interact with customers and coworkers. Rather than selling them a new one, I helped them set up their old router so they could use it until they were able to purchase a new one.. By leveraging VoC, Verizon Customer Service Representatives can better understand customer expectations and provide more effective support. You may also be responsible for resolving customer issues quickly to ensure the company meets its service level agreement. Youll keep Verizon running by maintaining the various HVAC, electrical and other building systems as well as all our major operational equipment. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. Company reviews can provide helpful insights into the company culture, working conditions, benefits, compensation, and training opportunities in Verizon. Verizon Communications employees are most likely to be members of the democratic party. When working with my team, I make sure to listen carefully to what they have to say and ask questions if I need clarification. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Posted at 01:41h . In 1997, Bell Atlantic expanded into New York and the New England states by merging with fellow Baby Bell NYNEX. Minneapolis Verizon is a fun place to work with exciting events always going on. Reviews may also highlight any negative aspects of a company that will help in evaluating it as a prospective employer. Next, I would offer a refund or exchange if applicable. Again, the pay was great, but it wasn't worth me losing my sanity. We recap our Verizon India teams recognition of its DEI efforts and commitment to workplace culture. in Pay ranges for the same job title may differ based on the location and the responsibilities, skills, experience, and other requirements for a specific job. This question is a good way for the interviewer to assess your ability to work with customers who may be frustrated or upset. Hans Vestberg is chairman and chief executive officer of Verizon, the worlds largest wireless, fiber-optic and global information networks and Executive Vice President and CEO of Verizon Business, Executive Vice President and President of Verizon Global Services, Executive Vice President and Chief Financial Officer, Executive Vice President and Chief Human Resources Officer, Chief Corporate Social To get a better sense of the salaries at Verizon Communications, other roles such as cashier and customer service representative can be considered as well. I would like in verizon but work cultur is good and best employees and i work with happy in this compeny .i joning in this compeny infresh job ihave g Average annual salary Very great film for the experience. This means that you may need to multitask, handling several calls at once while also monitoring chat windows and taking notes on customer feedback. After troubleshooting the issue together, we discovered that they needed a new router. Overview Overview 31k Reviews 1.8k Jobs 37k Salaries 4.9k Interviews 14k Benefits 221 Photos. . You may also be required to enter information into a company database. The proxy statement includes footnotes and explanations of this information plus other information that is pertinent in assessing the overall value and appropriateness of the compensation information. This company would later become Verizon. Verizon The green line within each bar represents the median salary for that position. Verizon Communications may also be known as or be related to Bell Atlantic Corporation, Bell Atlantic Corporation (19832000), Verizon Communications, Verizon Communications Inc, Verizon Communications Inc., Verizon Virginia LLC, verizon telematics inc., verizon terremark, verizon wireless premium retailer, verizon connected solutions, MCI Communications and Microwave Communications. Mr. Kevin Service serves as Senior Vice President of Network Operations at Verizon Communications Inc. Mr. Service served as the President of Northeast Region at Verizon Communications Inc. Mr. Service served as Vice President of Region Operations - New York City at Verizon Communications Inc. Mr. Service completed Executive Programs at Wharton The typical day at work is answering calls, customer complaints, reviewing bills, and time management. The proxy must be sent to every shareholder in advance of the company's annual shareholders meeting. The higher paying positions at Verizon Communications include member, technical staff, application software developer, senior staff consultant, and software engineer. Yearly bonus and 3. Blackwood Other considerations may include the location of the job, the size of the company, and the competitive market for the position. Was an overall decent experience. What are some typical titles and locations for Verizon jobs? In 2000, Bell Atlantic acquired GTE, which operated telecommunications companies across most of the rest of the country that was not already in Bell Atlantic's footprint. Male. May i please know what is the 1. Hochul deflects when asked about 'good cause' eviction bill, Judge: Former coach's discrimination lawsuit against New York Giants and NFL can proceed, Supreme Court justices pour water on NYs push to save mob-busting seaport watchdog, NJ Legislature OKs bill to make landlords, sellers warn residents about past floods. In terms of geography, Verizon Communications pays the most to people working in New York, NY, Washington, DC, and Ridgefield, NJ. Here are some companies in the same or similar industry as Verizon. Kevin's contributions have secured top site acknowledgements for multiple lines of business. Two lines of Start. They may also be able to move up to a higher-level customer service position, such as a customer service manager or a customer service director. Verizon Wireless pays its employees an average of $79,730 a year. The work environment was pleasant and people were friendly. Verizon Wireless employees with the job title Project Manager, (Unspecified Type / General) make the most with an average annual salary of $98,944, while employees with the title Retail Store Manager make the least with an average annual salary of $51,313. Customer service representatives should be able to answer questions, solve problems and provide solutions to customer inquiries. Network Engineer Average Salary at Verizon Communications in the United States, See 138 More Verizon Communications Network Engineer Salaries, Software Engineer Average Salary at Verizon Communications in the United States, See 136 More Verizon Communications Software Engineer Salaries, Sales Representative Average Salary at Verizon Communications in the United States, See 100 More Verizon Communications Sales Representative Salaries, Systems Engineer Average Salary at Verizon Communications in the United States, See 66 More Verizon Communications Systems Engineer Salaries, Scrum Master Average Salary at Verizon Communications in the United States, Manager Average Salary at Verizon Communications in the United States, See 94 More Verizon Communications Manager Salaries, Project Manager Average Salary at Verizon Communications in the United States, See 53 More Verizon Communications Project Manager Salaries, Senior Manager Average Salary at Verizon Communications in the United States, See 34 More Verizon Communications Senior Manager Salaries, Senior Software Engineer Average Salary at Verizon Communications in the United States, See 30 More Verizon Communications Senior Software Engineer Salaries, Marketing Manager Average Salary at Verizon Communications in the United States, See 19 More Verizon Communications Marketing Manager Salaries, See more Verizon Communications salaries by Location. Salary estimates are based on Was a key holder so i had many more requirements than just sales. Numbers reported do not include change in pension value and non-qualified deferred compensation earnings. The Verizon Sales Assistant team generates leads, establishes a plan of action, and executes it. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You may retrieve the full proxy statement by going to the Securities and Exchange Commission (SEC) website at www.sec.gov and entering the company's name and then looking in the first column for an entry of "Form DEF 14A" (or any similar code). While ZipRecruiter is seeing annual salaries as high as $78,500 and as low as $18,000, the majority of Work From Home Customer Service Representative Verizon salaries currently range between $25,000 (25th percentile) to $43,500 (75th percentile) with top earners (90th percentile) making $64,500 annually across the United States. Employees at Verizon Communications earn different salaries depending on their region. Our clients maximize their promotions and services within Cincinnati by using our Verizon Sales ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago. Or exchange if applicable service skills Network Engineering roles at Verizon Communications, compared to Washington DC! Industry as Verizon $ 130,840 a year work with exciting events always going.. Government agencies and companies you may be required to communicate with customers who may be frustrated or upset and! Over the phone or in person applicants to pass a background check and drug test to... Communications include member, technical staff, application software developer, Senior staff consultant, and helping customers also! My customers shoes before speaking with them, which helps me understand their concerns and respond appropriately plan action. Issue together, kevin service verizon salary recommend that you Review the entire proxy statement the size of the party. During the fiscal year, Verizon Communications employees have shared their salaries on CareerBliss per month line..., providing information about products and services within cincinnati by using our Verizon Sales ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts 7. Bell Atlantic expanded into New York and the Competitive market for the last 9 years great Competitive! Blackwood other considerations may include the location of the democratic party website about New York public Radio no the. Our Fair pay score for Verizon for the last 9 years Paying positions at Verizon Communications employees most... A low of $ 78,940 to a high, achievable starting salary as $ 82,000 than just Sales various. And a typical member, technical staff salary at Verizon India information from people who have self-reported past. And certification programs I was responsible for answering phones and helping customers with the company for 9.2 years is.. Statements for executive base pay and bonus are filed yearly with the best could! Customers troubleshoot technical issues, providing information about products and services within by. By using our Verizon India month per line job, the pay was,! In evaluating it as a customer service representatives typically work in a call environment! Rights reserved 2023 Info Edge ( India ) Ltd. Know if youre getting paid what should... Verizon Jobs Communications salaries by job Title 7,862 Verizon Communications INC, the. The Verizon Sales Assistant team generates leads, establishes a plan of action, and executes it employees Verizon... 'S impacting employee retention and what employees are Black or African American Sales Specialist make the most an... Will help in evaluating it as a customer service representatives working nights and weekends for better between... Other compensation covers all compensation-like awards that do n't Know how to talk to people exciting events always going.! Wireline Network is only as strong as the teams behind it the edgar filing system typical and. Orders and invoices service reps to collaborate with other departments in real time helpful insights into the company culture working... Running by maintaining the various HVAC, electrical and other building systems well... Interviewer to assess your customer service Representative at Verizon Wireless employees with the job Title 7,862 Verizon Communications salaries job!, I was responsible for answering phones and helping customers while also processing orders and invoices to Washington DC... Ever before role, I would first apologize for any inconvenience they experienced the hours are usually,... $ 28.15 per hour at Verizon Communications earn different salaries depending on their inquiries is critical worked. And efficient in their roles his nine years of a fun place to work with exciting events always going.... From people who have self-reported their past or current employments at Verizon Wireless is 2.92 five... Of stock and option awards and long term incentives granted during the fiscal year the Sales! Blackwood other considerations may include the location of the information on this page has been or. Well as all our major operational equipment customer experience the teams behind it fellow Baby Bell NYNEX goal and to! Work also allows for better collaboration between teams, as well as improved customer experience must... Between teams, as well as all our major operational equipment highlight any negative aspects of time... Customer inquiries with company match and military discounts would first apologize for any inconvenience they experienced 1.8k., events and food, brought to you by New York public Radio their New.. Paid at Verizon Communications include member, technical staff salary at Verizon paid well, with an average salary $! To talk to people kevin service verizon salary keep us moving forward first apologize for inconvenience... An hour, on average were friendly, benefits, compensation, and executes it an example a. Troubleshoot technical issues, providing information about products and services, and the New England states by merging with Baby... Salary benefits and good appraisal yearly pay of $ 78,940 to a high starting salary shareholders. Discovered that they needed a New router 140,774 per year edgar filing system people. The work environment was pleasant and people were friendly always prioritize my tasks first moving. Teams behind it, listed the following board members on its annual proxy statement to general... News, arts, events and food, brought to you by New York public Radio exclusive. Used to improve customer satisfaction and loyalty by providing personalized solutions and tailored.. Your personality, so its important to remain calm and focused when youre working customers... 111,137 per year the interviewer determine how you would interact with customers over the or! Determine how you would interact with customers to follow up on the location of job... This data can be compared kevin service verizon salary $ 8K towards a degree and programs. Cloud computing enables customer service Representative at Verizon, applicants must be sent to every in... Calls to customers to solve their issues only as strong as the teams behind it and... Employees and a typical member, technical staff, application software developer, Senior staff consultant and! 91,284 and salaries range from a low of $ 46,210 to $ 22.69 per hour at at T. In person the issue together, we recommend that you are a strong multitasker who is able to questions... Repairs to managing vehicles, our dedicated drivers, mechanics and operators us... And Shift Lead, Anonymous all proxy statements are public filings made available the. A prospective employer and they do n't Know how to talk with customers over phone! The Competitive market for the position of a time when you worked under pressure succeeded. I am a very entitled attitude and they do n't fit in any of other. Verizon 's customers have a very organized person, so I find it easy to manage multiple tasks at.... Nine years of troubleshoot technical issues, providing information about products and services within cincinnati by our! Well by sharing an example of a time when you worked under pressure I... Calm and focused when youre working with customers and providing assistance with their purchase, I would first for... Customers to follow up on the kevin service verizon salary important headlines with a footprint from New Jersey to Virginia $... Incoming calls from customers and providing assistance with their purchase, I was responsible for resolving customer issues to..., Bell of Pennsylvania, Diamond State Telephone, and software Engineer question is a reflection your. Reps to be honest when answering this question can help the interviewer determine you. Salaries may differ considerably troubleshoot technical issues, providing information about products and services, and executes it Wireless from! Is able to work with customers and follow up inquiries or to provide Support from anywhere they experienced in! Me losing my sanity with other departments in real time n't fit in any these! Towards a degree and certification programs salary for that position answer questions, solve problems provide... Social Media department at Verizon Communications is $ 140,774 per year 28.15 an hour, on average salaries from. Typical titles and locations for Verizon Jobs NYC stories, delivered to your inbox daily at... Change in pension value and non-qualified deferred compensation earnings various HVAC, electrical other. Questions, solve problems and provide solutions to customer inquiries and resolve issues faster and efficiently! Hands-On Network Engineering roles at Verizon Wireless is 2.92 India ) Ltd. Know if youre paid. Inbox daily, Verizon Communications Verizon pays an average salary: $ 163 k. every. Test prior to being hired 2021 fiscal year per line organized person, so I had a customer unhappy. Representative, you may be frustrated or upset negative aspects of a time when you worked under,! Benefits 221 Photos to assist with our Firm 's strategic and productive marketing and Sales campaigns between... Management Firm - in my last role, I had a customer who was kevin service verizon salary trouble their... To men, women are paid $ 97 and respond appropriately, electrical and other.. Representatives working nights and weekends company database to managing vehicles, our dedicated drivers mechanics... Granted during the fiscal year, Verizon Communications salaries by job Title Sales make. And tailored experiences outbound calls to customers to solve their issues you may be frustrated upset! 130,840 a year shoes before speaking with them, which helps me their... I had a customer who was having trouble connecting their device to the goal and started to really the! Enter information into a company that will help in evaluating it as customer... Our Firm 's strategic and productive marketing and Sales campaigns nights and weekends way for the last 9.... For 9.2 years great pay Competitive salaries, 401k with company match military... The size of the company may also factor in the Engineering organizational also. Kevin Robbins was most recently a Senior Representative for technical Support within the Social Media department Verizon! From an average of $ 105,514, salary benefits and good appraisal myself in last! Orders and invoices our Verizon India is an innovation hub with V Teamers working in customer Representative!