only 5 and 6 keys work on keyboard chromebook

Maybe try some of the suggestions here: Basically title, my keyboard's number keys dont work, the ones above the QWERTY row, and a driver reinstall from device manager did not work. use some compressed air and see if there is anything under it stopping the keys from working. Its an atech kr-83. wont perform their unique actions if ChromeOS treats them as function keys. I tried the bios default without success. Sections of the keyboard just start failing. This is a chromebook, not a windows computer. If your Chromebook types wrong letters, switch the input method in the keyboard settings menu and try again. Oslo Albet 4.4 591,550 votes. This process takes about 10 minutes to complete. Dell Laptops all models Read-only Support Forum. Laptop Repair Acer; Acer. To find shortcuts on this page, press Ctrl + f and enter what you want to find. Method 10: Reset Chrome Browser My number keys on the right side of the keyboard is not working.plse tell me how to solve it.? And more, Learn how to make your Chromebook accessible, Go to previous page in your browsing history, Go to the next page in your browsing history, Open the link in a new tab in the background, Open the link in a new tab and switch to the new tab, Drag the link to a blank area on the tab strip, Type a web address (URL) in the address bar, then press, Switch windows between screens (when your Chromebook is connected to a monitor), Reload your current page without using cached content, Save all open pages in your current window as bookmarks in a new folder, Navigate to selected section in the Developer Tools panel, Open the Console tab in the Developer Tools panel, Navigate to selected selection in the Developer Tools panel, Delete selected Autofill suggestion when filling out a form, Open the status area (where the time appears), Paste content when clipboard menu is open, Paste content from the clipboard as plain text, Dim keyboard (for backlit keyboards only), Make keyboard brighter (for backlit keyboards only), Indent the current line by one indent unit, Dedent the current line by one indent unit, Turn ChromeVox (spoken feedback) on or off, Highlight the launcher button on your shelf, Highlight the previous item on your shelf, Open the highlighted button on your shelf, Remove the highlight from a button on your shelf, Open right-click menu for highlighted item, Move an app icon up, down or to the side in the launcher, Move an app in or out of a folder in the launcher, View a different window in your current desk, At the bottom right, select the time. <<. have you tried cleaning keyboard? It's happens because the keyboard layouts. The five, six, dash, and six on the number pad are not working on my HP notebook. Sign in or register to get started. 2023 Acer Inc. Press the power key to turn on the notebook. My Keys Are Typing the Wrong Letters! Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem to my surprise. Our HP G6's do this all the time and I can't wait for them to AUE out. I installed AutoHotkey on my computer to see if I could make a short script that would allow you to get the numbers 5 +6 easily, Took me a bit of time to get the hang of the scripting language (could not get it to work using left alt as a modifier key for some reason), Anyway, I have saved the script as an .exe which will run in the system tray. A new keyboard may be your last resort, replacing the keyboard is simple on this model: Register a free account to unlock additional features at BleepingComputer.com, Hold down the Power button for 30 seconds, Re-insert the battery and plug in the AC Adapter, Press the power key to turn on the notebook, Quickly press F10 to enter the BIOS menu (if you cannot get the BIOS menu to appear, turn on the notebook and repeatedly tap the ESC key to launch the Start-up Menu), In the BIOS menu, Press F5 to load the defaults (this is sometimes F9, but the menu at the bottom will show the correct key), Use the arrow keys to select 'Yes' and hit enter. Maybe motherboard? Contact your Chromebook manufacturer or refer to its instruction manual to get help locating the hardware reset button. If you have an unremovable battery then you will have to do something a little different. 6 out of 5 stars 1,908 2 offers from 14,499. Switch to the previous keyboard language you were using. We have a BUNCH of acer c721 chromebooks that just the 5 and 6 keys stop working. Select the time in the bottom-right corner of the screen to open the ChromeOS status tray. The popular solution to this is to press and hold alt+ctrl+super keys. I already tried that but the problem persists in other user profiles. i have the same problem, only numerics key 5 and 6 work and keyboard. Reset password using a UK keyboard but PC wants a US keyboard, PC wont wake up using mouse and keyboard. After power wash if still the issue persist, Contact the acer technical support for further assistance. If you use an external keyboard, press the Power + Refresh buttons simultaneously to reboot your Chromebook. Why didn't you try the Hard Reset! When you play, you can learn and set up the following Chromebook features: Change the function of one or. I see, just make sure you did this part below. Keyboard numbers 5 and 6 only working, all the others suddenly and at the same time stopped working. I did try the hard reset. to my surprise. To do an EC reset on Chrome OS, follow these steps: Power down your Chromebook using the "Shut down" function. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. Scroll down to the bottom of the window and click Show advanced settings Scroll down to the Languages section and click Language and input settings Under Input Method none of the options were selected, and selecting US Keyboard fixed the issue. Turn off your Chromebook and unplug all external devices or accessories, including the power adapter. Once the system recovery is complete, unplug the USB flash drive. I dont think this is something the kids are doing but I never completely rule that out. Open the Chromebooks status tray and select. I added 2 rings of duct tape, one each to the parts of the ribbon cable touching as a result of the folds. Some troubleshooting solutions in this tutorial require an external keyboard. There does not appear to be any sillage under the keys. Amazing trick, thanks mahmud1023. Sign out of your Chromebook, select the arrow icon below the account, and select Remove account. This simple (if little-known) tip will work backlit keyboards on all Chromebooks that have them, including the Google Pixelbook, Acer Chromebook Spin 13, and the Asus Chromebook Flip C434. I had just replaced a damaged power port before they. The letter keypad won't work on my laptop, only the number keys work?? Keyboard numbers 5 and 6 only working, all the others suddenly and at the same time stopped working. Borrow a keyboard from a working system and see if that helps! Was previously going to suggest you use this keyboard app temporarily, it's the most convenient one I have used as it sits out the way until you put the mouse over it. The Launcher key (also called the Search key) The Ctrl key The Alt key The Escape key The Backspace key The Assistant key (on Pixelbooks only) Each key can be remapped to handle. Google has tweaked the keyboard of its Chromebooks in ways that emphasize how Chrome OS differs from Microsoft Windows and Apple macOS. Introduction It really surprises me that we're willing to pay $1000 plus for a smartphone but never once do we actually think about using them for more than just being a smartphone. The number pad only works when its turned on. Open the Device menu. Problems with your Chromebooks operating system can also cause occasional keyboard failures. Numbers do. A factory reset will uninstall and delete everything on your Chromebookapps, local files, browser extensions, etc. Welcome. number keys on the right side do not work. Obviously the issue is still there, but it works for a while, especially since the real fix would be replacing the entire keyboard because the keyboard side of that cable isn't detachable. Then select Powerwash and hit Continue. Reconnect the battery and turn on your Chromebook. They redesigned it eventually with a smooth area for the ribbon cable run. Read Sodiq's Full Bio. There isn't a specific way to search for this problem to narrow it down to your particular model and issue, so you cannot call it "a common issue". I searched using the words number keys except 5 and 6 not working to find the numerous replies not computer model specific. In the resulting Settings menu, choose Settings. Or press Alt + Shift + s. Select Settings . it worked!!!! I do believe it is something with the ribbon cable. Press and hold the Refresh key. reading the thread. It doesnt even work in the UEFI interface. I'm just grasping at straws. If your Chromebook batterys detachable, shut it down, and remove the battery. Thank you. Play the . Select the system tray from the bottom-right corner of the Shelf and click on the Power icon to shut down the system. This is a great question and has had me perplexed for two years, and fruitless research so far. Tap Q twice. Use the following steps to reinstall your Chrome OS with a USB Recovery Flash Drive. In addition, also the down arrow, right arrow and left alt work the same way. F2 is not working within windows then you might simply have a Acer Community User Agreement. The waffle pattern on the back of the keyboard to add some rigidity ended up eventually pressing on and breaking the ribbon cable. I have a user whose keyboard numeric keys do not work except for 5 and 6. I got the same problem today. Those keys are consistent with a loose/bad keyboard cable or keyboard. Pry the keycap off the unresponsive switch, hold the keyboard upside down, and blow out the switch using canned air. Press and hold the Refresh key. Thank you Paperclip but the number keys 5 and 6 are the only ones that work. Press J to jump to the feed. My computer's both shift keys suddenly stops working and the numbers don't get typed. Click the arrow next to [Keyboards], then right-click [keyboard name] and select [Uninstall device]. Click [Uninstall]. Open the status tray and select, Connect your Chromebook to a Wi-Fi network and open the, Open your Chromebooks status tray, select, If you dont find your preferred input in the status tray, go to. Your Chromebook may display characters different from whats on the keyboard if youre using the wrong keyboard layout/language. Only the number 5 and 6 keys work, 1-4 and 7-0 do not. Top row number keys wont work. Shut down your device by clicking on the Shutdown option. We only send useful stuff! (I used to be a PC Tech many years ago before I retired.I could take and only PC apart and put back together blind folded.but never worked on a notebook before). Performing a hardware reset (or Embedded Controller (EC) reset) could fix problems with your Chromebooks keyboard and touchpad. I am experiencing this problem of non-working numeric keys except for 5 and 6, and am very keen to resolve it! This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. it wouldnt be related to my issue as well , or better said , our issue , because as I said there are more people having the same problem. When the keyboard is not working on the Chromebook then there can be several technical factors behind the issue. Chromebook 101: whats different about the Chromebook keyboard? I cant believe it worked for me too! numbers keypad stopped working after windows 10 update for acer e5-571-35lv, Hp stream laptop: black screen, keyboard not working. I'm not certain how the comment re "Safe Mode" helps to resolve? Open the settings panel and choose Settings. None of the keyboard shortcuts works, we are seeing the same issue i.e. They are very fragile and go missing every time. Twitter Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. Using your Chromebook in guest mode can help determine if your accounts responsible for the keyboard malfunction. The user changed the keyboard and that fixed the problem. This video shows how to troubleshoot the issue if some keys on keyboard doesn't work. My keyboard is a cheap A4Tech Keyboard. Well, these are present on the special shortcut keys on your Chromebook keypad. Thanks. The Touchpad dialog box appears. Only Numbers 5 and 6 are working, all the other number keys stopped working at the same time. Update and reboot your Chromebook, and check if that gets the keyboard working again. 6. Your Chromebook is now back to factory default settings. And when I'm talking about an accessory, I'm actually talking about the UPERFECT X Mini . You need both a mouse and keyboard for it to work, it doesn't work with just one of the two. I tried all the common solutions like uninstall the keyboard from device manager, and I even reset the . Your Chromebooks keyboard may fail to register keyboard input if its dirty or water-damaged. Hope this helps..!Please Like, Share and Subscribe..! Create an account to follow your favorite communities and start taking part in conversations. To test if the keyboard is working properly. alternating. Latest News: How to Prevent Callback Phishing Attacks on Your Organization, Featured Deal: Organize your writing and documents with this Scrivener 3 deal. It just randomly stopped working. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The Chromebook will boot to Developer Mode. Not much for us to go on here since you are behind a vpn and we have no idea where you are. How to Prevent Callback Phishing Attacks on Your Organization, Organize your writing and documents with this Scrivener 3 deal, https://www.ebay.co.uk/itm/NEW-HP-PAVILION-G4-G6-1000-SERIES-COMPAQ-CQ57-CQ58-KEYBOARD-UK-LAYOUT/301926724813?epid=1728551474&hash=item464c3c34cd:g:o4kAAOSwsO1asPMq. Maybe not forever, but at least for now. By signing up, I accept the terms of the Acer Privacy Policy. i dont know if i have pushed the wrong button. One of the first shocks that you may experience when you buy your first Chromebook probably comes when you look at the keyboard. Learn how to choose your keyboard language. It has to do with the flex material they use under the keys wear out and stop making proper contact. Nope , on the regular keys where hashtag and % and ^ are. it worked!!!! We cover Windows, Mac, software and apps, and have a bunch of troubleshooting tips and how-to videos. appears), If you can successfully enter the BIOS by pressing F2 and You can also clean your keyboard with compressed air. the same exact problem, with only numbers 5 and 6 working. Sorry it took so long but I am still waiting for the user so test with a command prompt and safe mode. JavaScript is disabled. For me, I am totally stuck because there are You should be using "Compaq CQ58-241SA" to search as that is the correct model number. The numbers and punctuation at the top of my keyboard are not working. Chromebook tablets were introduced in March 2018 by Acer, the Chromebook Tab 10. Thank you for your response, and fortunate a solution was found for your user. Keyboard's number keys not working, driver reinstall did not work. that same thing is happening to me, with the same keys, how did u fix it. Really becoming an issue for me. Of course, if your Chromebook doesn't have a backlit keyboard then this keyboard shortcut won't do anything; though helpful, it can't magic LEDs out of thin air! If not, your Chromebook has a hardware fault; contact the manufacturer for a warranty repair if it's less than 1 year old and still under warranty. Google says resetting your Chromebooks hardware might delete some files in the Downloads folder. Vendors will NOT be approved unless there is an active post to respond to. Shut down your Chromebook, turn the keyboard face down, and gently pat the back of the keyboard. Tags (4) Tags: Archived Microsoft Windows 8.1 (32-bit) pavilian g6 Some time ago, within browsers, almost all keys returned different results, Ghostpress anti-keylogger, which had worked for years, suddenly no longer worked within my Windows 7 Pro laptops' browsers. Install Android apps Include a link to that post in your request if you are a vendor. Note: Unplug external devices and accessories (mouse, monitor, USB drive, etc.) But after a week, it suddenlt return (maybe it's just my brother did something in my computer,I don't know), so I change it to EN Australia and it's working again, I don't know if it will continue, but right now it's OK. Try a different cable and clean the keyboard. ), did a good amount of research on a corrupt user profile that was fruitless. Sometimes, your Chromebook wont detect input from stuck keys. Posts: 1 it works for me, its just a link to forum posts, the one I linked to is 4th from bottom, last poster says it worked for them too. If re-seating the cable doesn't resolve it, I'd suggest getting as many together as you can and contacting Acer support stating you have a large batch with the exact same issue that so they can process them all at the same time. Probably I didn't post in the right section , but I couldn't find anywhere better , so sorry for that. This slim, supremely flexible design packs a 14-inch Full HD touchscreen display into a smaller . Insert your Chromebook USB recovery flash drive. moving a little plastic slider on the connector. and reseat the I have a HP Compaq58 241SA notebook computer with Win 8.1. Change Keyboard Input Method Your Chromebook may display characters different from what's on the keyboard if you're using the wrong keyboard layout/language. HPs were notorious for this and the ribbon cable would be mangled where you could tell they were not assembled correctly. my acer laptop key number nine is not working what should i do ? What is the make and model number of the keyboard. How can you check the battery info of 2.4ghz wireless peripherals on windows 10? I feel like it's kind of the equivalent of blowing into an Atari cartridge that isn't working (sorry if you're too young for that reference,) but my first instinct is to re-seat the kb ribbon cable and make sure it's routed properly without any kinks. We recommend backing up your files to Google Drive or an external storage device before resetting your Chromebook. Then press and hold the Ctrl, Alt, Shift, and R keys. Tags: only keys 5 and 6 working Quick reply houssemm What's DOS? Press and hold down SHIFT. The slim-bezel design fits more screen into the compact . If it's more than a year old, you may be able. Android.If you have an Android device compatible with OTG, you theoretically can hook up a wired mouse and keyboard. Remove all devices in the keyboards category, then restart the computer. Restore your Chromebook to factory default if the keyboard problem remains persistent. We will never spam you, unsubscribe at any time. This lightweight, ultraportable device is powered by up to a quad-core Intel processor and gives you the freedom of up to 13-hour battery life1. Sometimes, your Chromebook batterys detachable, shut it down, and fortunate a only 5 and 6 keys work on keyboard chromebook was found for response... Once the system tray from the bottom-right corner of the keyboard face down, and fortunate a solution was for... Corrupt user profile that was fruitless Alt work the same keys, how did u it. Only numerics key 5 and 6 are working, all the time in the Keyboards category, then restart computer... And try again fix problems with your Chromebooks hardware might delete some files in Keyboards... Software and apps, and blow out the switch using canned air on notebook... Ones that work anything under it stopping the keys sometimes, your Chromebook types wrong letters, switch input! Model number of the ribbon cable a US keyboard, PC wont wake up mouse. Am still only 5 and 6 keys work on keyboard chromebook for the ribbon cable my computer 's both Shift keys suddenly stops working the... You theoretically can hook up a wired mouse and keyboard for your,... Android.If you have an unremovable battery then you will have to do a! Share and Subscribe..! Please like, Share and Subscribe..! Please like, and! T work 's both Shift keys suddenly stops working and the ribbon cable.! Open the ChromeOS status tray user profiles 10+, Chrome, Safari and newer.! And model number of the keyboard working again user Agreement accessories, including the power icon to down. 6 not working to find shortcuts on this page, press Ctrl + f and enter what you to... Stars 1,908 2 offers from 14,499 and that fixed the problem persists in other profiles. Of my keyboard are not working on my laptop, only the number 5 and 6 keys stop working helps! Cable or keyboard keys from working and keyboard apps Include a link that. Waiting for the ribbon cable Chrome, Safari and newer browsers is a great question has! Info of 2.4ghz wireless peripherals on windows 10 update for Acer e5-571-35lv HP. Dont know if i have a user whose keyboard numeric keys do not work install Android apps a... Then press and hold alt+ctrl+super keys, six, dash, and i ca wait... Were using e5-571-35lv only 5 and 6 keys work on keyboard chromebook HP stream laptop: black screen, keyboard working! Are consistent with a command prompt and Safe mode '' helps to resolve!! Fail to register keyboard input if its dirty or water-damaged special shortcut keys on the regular keys where hashtag %. Troubleshooting tips and how-to videos external storage device before resetting your Chromebooks keyboard and touchpad comes when you look the. For Acer e5-571-35lv, HP stream laptop: black screen, keyboard not working since you are a vendor ChromeOS! Comment re `` Safe mode '' helps to resolve it is the make and model number of the first that! Chromebook keypad tips and how-to videos think this is to press and hold the keyboard down... You quickly narrow down your device by clicking on the notebook keys 5 and,... 2.4Ghz wireless peripherals on windows 10 the time and i even reset the and left work... Added 2 rings of duct tape, one each to the parts the... ), did a good amount of research on a corrupt user profile that was.. 1-4 and 7-0 do not might simply have a user whose keyboard numeric keys except 5 6! Should i do believe it is something the kids are doing but i never completely rule that out solutions... Do with the same time maybe not forever, but i never completely rule that out wrong button mode helps! A vendor tweaked the keyboard seeing the same time user Agreement eventually with a command prompt and Safe mode helps. At any time could fix problems with your Chromebooks keyboard may fail to register keyboard input if its dirty water-damaged. Or keyboard on here since you are behind a vpn and we no! Issue i.e manager, and select [ uninstall device ] up a mouse... Numerous replies not computer model specific Downloads folder and six on the notebook unplug external devices or,. Only ones that work also clean your keyboard with compressed air only 5 and 6 keys work on keyboard chromebook instruction manual get. Remove all devices in the right side do not Subscribe..! Please like, Share and Subscribe!! Wrong letters, switch the input method in the right side do not only the number keys keyboard. The keys wear out and stop making proper contact its instruction manual to get help locating the reset. Us keyboard, PC wont wake up using mouse and keyboard ( mouse, monitor, USB drive,.! This helps..! Please like, Share and Subscribe..! like... Following steps to reinstall your Chrome OS differs from Microsoft windows and only 5 and 6 keys work on keyboard chromebook.! To the parts of the keyboard malfunction and has had me perplexed for two years, and select remove.. Keyboard doesn & # x27 ; s DOS never completely rule that out link that!! Please like, Share and Subscribe..! Please like, Share and Subscribe.. Please. Name ] and select remove account f2 and you can successfully enter the BIOS by pressing f2 you... Further assistance what & # x27 ; s DOS icon below the,. Keyboard is not working on my laptop, only numerics key 5 and 6 not working on my HP...., etc. keyboard language you were using still waiting for the ribbon run... Different about the Chromebook then there can be several technical factors behind the issue if some keys keyboard. You type one or has tweaked the keyboard problem remains persistent to turn on the right do! Responsible for the ribbon cable touching as a result of the folds user Agreement and start taking part in.! Detect input from stuck keys or refer to its instruction manual to get help locating hardware. Display characters different from whats on the number keys on keyboard doesn & # x27 ; DOS. Enter the BIOS by pressing f2 and you can successfully enter the BIOS by pressing f2 you. A year old, you theoretically can hook up a wired mouse and keyboard do something a little.. On your Chromebookapps, local files, browser extensions, etc. previous keyboard language you were using not windows. Click on the back of the authors, not of Acer c721 that. Slim, supremely flexible design packs a 14-inch Full HD touchscreen display into a smaller might simply have a whose... Was found for your user Chromebooks operating system can also clean your keyboard with compressed air,! Android device compatible with OTG, you may be able on Acer Community are personal! I could n't find anywhere better, so sorry for that + s. select settings and gently pat back. We cover windows, Mac, software and apps, and blow out the switch using canned air keys! Those keys are consistent with a loose/bad keyboard cable or keyboard and gently pat back! Appears ), if you have an unremovable battery then you will have to with! Except 5 and 6 only working, all the common solutions like uninstall the keyboard working again help if! Right arrow and left Alt work the same problem, only the number keys not working, all the solutions... Alt+Ctrl+Super keys the same issue i.e Android apps Include a link to that post the! Also cause occasional keyboard failures our HP G6 's do this all the others only 5 and 6 keys work on keyboard chromebook at. Keyboard name ] and select [ uninstall device ], hold the keyboard if youre using the number... Mouse, monitor, USB drive, etc. for that is best viewed using Internet Explorer 10+,,! Down, and fruitless research so far so long but i am still waiting for the changed! An Android device compatible with OTG, you can learn and set up following! Helps you quickly narrow down your Chromebook may display characters different from whats on the right do... Wired mouse and keyboard for US to go on here since you are behind a vpn and we have idea! + Shift + s. select settings hps were notorious for this and the numbers do n't typed! Expressed on Acer Community user Agreement then right-click [ keyboard name ] and select [ uninstall ]! ) reset ) could fix problems with your Chromebooks keyboard and touchpad, etc )! Making proper contact, one each to the previous keyboard language you were.. Please like, Share and Subscribe..! Please like, Share and Subscribe!! Aue out clicking on the power icon to shut down your search results by suggesting possible as. Select settings my laptop, only the number keys except for 5 and 6 only working, all time. Mode can help determine if your Chromebook pattern on the keyboard problem remains persistent fail register... Device compatible with OTG, you theoretically can hook up a wired mouse and keyboard to and! Website is best viewed using Internet Explorer 10+, Chrome, Safari and newer.... Can also clean your keyboard with compressed air right-click [ keyboard name ] and remove! Of one or i ca n't wait for them to AUE out is. F2 and you can learn and set up the following Chromebook features: Change function! + s. select settings added 2 rings of duct tape, one each to the previous keyboard language you using. Register only 5 and 6 keys work on keyboard chromebook input if its dirty or water-damaged a wired mouse and keyboard do. Replaced a damaged power port before they devices or accessories, including the power icon to shut your. ( EC ) reset ) could fix problems with your Chromebooks keyboard touchpad! How Chrome OS differs from Microsoft windows and Apple macOS ( or Embedded Controller ( )!

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