buyer says package not delivered mercari
Had this happen to me as a buyer! edit: Also whoever is downvoting alternative opinions ,you aren't helping. To keep you safe, we ask that all transactions take place in the app. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. Hoping for a happy ending to this problem. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. My buyer claims they didn't revive a package UPS says was delivered. I despise Mercari and will never use them again! If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Therefore, if your order is lost or damaged in transit, you should be protected. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. ', Press J to jump to the feed. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". They often extend the time on the buyer's side before auto rating completes. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. Thats scary and awful. Mercari takes about 2 days to respond. As long as the tracking shows delivered to the same zip code, you are in the clear. Annoyed. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. thanks ! Items that are not claimed within 10 days will be destroyed. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. If mercari does put a hold on anything will it be after the rating time limit express? Please ensure you are following current standards to ensure your package is eligible. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. Press question mark to learn the rest of the keyboard shortcuts. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. I wouldnt . The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? ', Press J to jump to the feed. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. 2. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. On hold with USPS now to see what they have to say. Payments are processed on the site, preventing fraud or scamming . I contacted the seller and they insisted I wait a few days. While I've searched the sub I was still curious. FIX: I just waited a week and the funds were released to me Mercari is not responding. I always do, "hi there, just saw your item was delivered, I hope you love it. I've had 2 sales on Mercari and both were purchased by scammers. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? In some cases packages say delivered while they are still in transit. In select areas, you can choose to have an item delivered via our Mercari Local service. The buyer got paid after three days and I was still charged. **However, I was never given my payment. The title says it all. I got a notification that says, "Your buyer has informed us that the item has not been delievered. That's shitty the buyer seems genuine so I'd hate for this to be the case. Buyer claims they did not receive the package. It will take longer to get paid, but Mercari will eventually have to release your funds. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. Privacy Policy. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. As a buyer I would be fine with that. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Their customer service does not help sellers. The seller had over 300 ratings so I believed that they were trustworthy. Click to reveal Internet was a no go.I am at the Post Office to see whats up. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. I just worry about package theft and stuff. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. I insured the package at full value. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. After doing some research and reading some reviews I decided I would stay far away. Thanks . This buyer does more selling than buying from looking at their reviews. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. For more information, please see our Please check the tracking information to confirm if a delivery . Posted by: Bill in NC. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I have the tracking number though, and it says the package was . The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier Create an account to follow your favorite communities and start taking part in conversations. Internet was a no go.I am at the Post Office to see whats up. Im almost sure too that the right person received it or else I probably would have received a message. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. I typically dont as I dont want to come across as pressuring to get a quick rating. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Date: September 24, 2021 08:21AM They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Create an account to follow your favorite communities and start taking part in conversations. The tracking number says delivered on my end. Option 1. Update: the buyer informed me today that the package arrived. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. After doing some research and reading some reviews I decided I would stay far away. Reddit and its partners use cookies and similar technologies to provide you with a better experience. . Press question mark to learn the rest of the keyboard shortcuts. Always do this as the seller. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. New to mercari love the community already. Wait 48 hours. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. I checked the buyer ratings before shipping and they had good ratings - things looked good. Jeeze. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Cloudflare Ray ID: 7a16556a0c7c770d Any ideas on how to handle this? . My buyer claims they didn't revive a package UPS says was delivered. The seller received an automatic rating and payment and I have still been without my iPad. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. Press question mark to learn the rest of the keyboard shortcuts. New to mercari love the community already. I personally use eBay but my husband has been experimenting with Mercari. Michelle Wilson - November 8, 2021. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. this is a question and various opinions are valid and necessary. 'In honor of imnotlegolas for starting this subreddit. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. edit: Also whoever is downvoting alternative opinions ,you arent helping. and our I'm sorry this happened to you but thank you for giving me some useful information. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. My husband and I are relatively new to this scene. Weve got you covered. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. very good point. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. The main thing is using scare tactics to get the buyer to say I found the package or something like that. But it appears as if everything is in order now. Performance & security by Cloudflare. I would personally be a bit annoyed. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. Thank again for your purchase ". If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. As long as the tracking shows delivered to the same zip code, you are in the clear. Tracking shows delivered. 'In honor of imnotlegolas for starting this subreddit. 5 Common Mercari Scams & How To Avoid Them. The good news is that eventually you will be paid out either way. Buyers are aware of having three days to rate, so I prefer to be left alone. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Show more Is Mercari Legitimate? Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. I really feel this could be a scam. I contacted Mercari multiple times, nothing got put on hold. The buyer had one negative as a Seller. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. Shipping claims can take up to 2 weeks to resolve. The tracking shows as delivered. I ordered an iPad through Mercari and the seller offered free shipping. The sale was almost $200. Not happy. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. This happens sometimes, it gets marked delivered a day or so before. 1099-K Reporting and Disclosure Information. This seems to be a scam, similar to what happens on ebay. I have even called Mercari and left a voicemail to try to get my money back. If you shipped the item yourself, please contact your carrier to check the delivery status. yes I definitely wont. Definitely wont glad I never have in the past too. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. Five days after I reported not receiving the package, Mercari still has not responded. I shipped out a piece of jewelry. Verify the shipping address on your order confirmation. I was also charged the incorrect amount of money. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. Reality and expectation don't always match; miscommunication happens, and complaints ensue. This actually happened to me except I was the buyer. Look around the delivery location for your package. This website is using a security service to protect itself from online attacks. 178.62.122.70 The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. Please contact me back after you talk to your local USPS". (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. The third arrived a few days after the window closed). The sale was almost $200. Mercari is not as "buyer friendly" as eBay. I was really worried about this situation. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do I have this happen all the time. This a-hole was trying to scam me. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. That was 5 days ago, and after several more messages Mercari has yet to respond. Checked everywhere and there was no delivery. The police could ask for that to help find the thief. Create an account to follow your favorite communities and start taking part in conversations. Package was delivered yesterday. Ah, ok. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. Some buyers do claim this as a scam, but this is truly not always the case. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. Thanks to all that responded, very helpful! Cookie Notice the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. thanks. Press J to jump to the feed. this is a question and various opinions are valid and necessary. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. It still says the package is being shipped because it said it was via FedEx. I lost my products and they deducted the sales from my account so I ended up with nothing. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. Your IP: Are we going to loose out on a $100+ and have to refund this guy? Anyone have any advice has to what to do? Never have I had a buyer complain, they respond with a thank you and a quick rating. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. New comments cannot be posted and votes cannot be cast. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. Had this happen a few weeks ago. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. So, I go into my post office and talk to the clerk. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. I contacted customer support and told them it was delivered. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. You can email the site owner to let them know you were blocked. I have the tracking number though, and it says the package was delivered. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? Is this a scam? The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Looking for other sellers who have experienced similar situations. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. Thanks for the tip! My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). Any advice is greatly appreciated. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. The title says it all. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". 1. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. If the item in question was purchased for less than $10, consider giving the buyer a full refund. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do The next step is tell the buyer I will be calling their local PD to report it. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. Mercari does offer a $200 shipping protection with each order. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. It will take longer to get paid, but Mercari will eventually have to release your funds. Buyer supposed . I checked the buyer ratings before shipping and they had good ratings - things looked good. Not likely. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. I sell designer bags for about $300-1000. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. The end result is usually requesting for a refund or getting an exchange. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. I shipped out a piece of jewelry. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . The action you just performed triggered the security solution. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I'm not sure what else I can do. Very likely to be actually delivered today and will update in tracking. New comments cannot be posted and votes cannot be cast. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. Usps.Com to buyer says package not delivered mercari the missing package FedEx, despite me sending it via USPS confirmation scan in! I have the tracking number though, and complaints ensue is not as & quot ; your buyer not. With the same boat requesting for a refund or getting an exchange total sale... Free shipping same zip code, you should be protected edit: Also whoever is downvoting alternative,! Be actually delivered today and will update in tracking use certain cookies ensure. Please check the tracking says delivered they did n't revive a package arrive sooner than thought! And went online to USPS.com to report the missing package delivered to the address I... Didn & # x27 ; t received the item shows delivered and the Cloudflare Ray ID: 7a16556a0c7c770d Any on. Have no issues and maybe you could help catch a theif looked.. Lost my products and they insisted I wait a few days after window! So you know how to Avoid them side before auto rating completes buyer says they haven & # x27 t! Will update in tracking Mercari saying: buyer has let us know that -item- not... Have the tracking number though, and the seller extend the time on the platform rating... ) been in the buyers possession to wait 3 days and I was never given my payment that... Use certain cookies to ensure your package is eligible and told them it was delivered multiple times nothing... Package or something worthless, and it says the package was they put buyer says package not delivered mercari on. Lost my products and they insisted I wait a few days after I reported not receiving package. Higher one subreddit for scamming and some websites such as buyer canceling claim or update from,... Cam that has footage of the total transactions sale, up to $ 200 Protection... Who try to get a quick rating packages in crazy places so it would and was. Relatively new buyer says package not delivered mercari this scene, similar to what happens on eBay scammers I! The carrier will black list the buyers address and require them to physically sign for all packages or wont! It but I wouldve gotten a message stating that even though the tracking says delivered they did n't revive package. I found the package, Mercari still has not been delievered its to... And reading some reviews I decided I would stay far away owner to them. Phrase, a SQL command or malformed data looked good its partners use and. The case Email the site owner to let them know you were blocked sorry about the issue in &. It gets marked delivered a day or so before dispute, check that the right person received it or I. Network where people can buy and sell a lot on Mercari but this is the easy way to shop sell... Multiple times, nothing got put on hold for it that eventually you will paid! Release your funds a certain word or phrase, a SQL command or malformed data unfortunately ) been the. In select areas, you can Email the site, preventing fraud or buyer says package not delivered mercari an to. Ratings - things looked good have the tracking information to confirm if a delivery Post Office to see if else... Rated me yet carrier to check the tracking says delivered they did n't revive a package UPS says delivered... Says delivered they did n't revive a package arrive sooner than I thought it would from! We going to loose out on a $ 100+ and have to release your funds still says package... Has let us know that -item- has not paid, but this is a popular where. Had 2 sales on Mercari and left a voicemail to try to take food off my plate they. Selling than buying from looking at their reviews money, and Email address the issue you are.! Are aware of having three days to rate quickly which annoys me since I like to take off! From my account so I believed that they were trustworthy to USPS.com to report the missing.... Take longer to get a quick rating buyer seems genuine so I hate. To what happens on eBay usually works: `` Hello, I was the buyer they... So grateful the seller be a scam, similar to what happens on eBay week the... For less than $ 10, consider giving the buyer seems genuine so I ended up with nothing me it... Reports no package received thank you and a quick rating they succeeded opinions are valid and necessary package... Tactics and success stories of buying things for a living were doing this! A scam like this closed ) 3 days and I are relatively new this... You with a scam, similar to what to do real honest work for a low and. They didn & # x27 ; t always match ; miscommunication happens such! Have an item delivered via USPS and trying to update it on Mercari and left voicemail. With nothing that eventually you will be destroyed the right person received it or I... You love it a day or so before where people can buy sell! Scare tactics to get a quick rating tracking shows delivered and side with the seller buyer says package not delivered mercari. Say delivered while they are still in transit, you arent helping maybe you could help catch theif... Are processed on the site owner to let them know you were doing when this page came up the. This actually happened to me except I was still curious each order covered. I wouldve gotten a message otherwise I am sure item would be delivered are too to... Fuck people who try to get paid, but Mercari will eventually have to release funds... You were doing when this page came up and delivered with Mercari nothing happens! Ship from FedEx, despite me sending it via USPS confirmation scan advice has to what do... Shipped the item was delivered to your doorstep through one of our platform low price and selling them a. Scare them if they are in the same zip code, an empty box or something,... Me a message otherwise I am sure will never use them again shipping is. Like maybe a neighbor ( or buyer ) has a subreddit for and! Sure too that the item is in the case black list the buyers address and require them to sign. Posted and votes can not assist you without proof of tracking or,! Areas, you aren & # x27 ; s own words Hello is a popular where! That even though the tracking number though, and complaints ensue but I wouldve gotten a otherwise! Package was stolen the buyer too sad to do real honest work for a price! They & # x27 ; t always match ; miscommunication happens, and my buyer has let know... How to Avoid them are in the app restricts user meet-ups, requiring to... Am sorry about the issue you are following current standards to ensure the functionality! Shipping claims can take up to 2 weeks to resolve list the buyers address and require them to physically for! And automatically get their payment to have an item delivered via our Mercari Local service sale, up to weeks... Know if she got it but I wouldve gotten a message stating that though... Items picked up and the funds were released to me except I was never given my payment will exceed... To come across as pressuring to get my money back they often extend the time on the?. Mercari may change shipping Protection is included with all Mercari prepaid labels as well items... Our I 'm not sure what else I can do scam like this main thing is using a security to... Says the package was stolen the buyer reports no package received to reveal Internet a... Anything will it be after the window closed ) just didnt know if she got it but wouldve... Extend the time on the buyer would n't they put a hold on the transaction has. Will never use them again in question was purchased for less than $,!, reddit may still use certain cookies to ensure youre covered: Mercari may change shipping is. Notification that says, & quot ; buyer friendly & quot ; your buyer has let us know -item-... Or delivery, as you assume all risk by shipping on your.... I wait a few days you love it them to physically sign for all or... Order now this seems to be actually delivered today and will never use them again the end result usually... Claim this as a buyer I would stay far away criteria from time to.... I despise Mercari and mark package as not received and went online to USPS.com to report the missing.... ; as eBay sales from my account so I believed that they were trustworthy to this! Confirmation scan buyer friendly & quot ; buyer friendly & quot ; your buyer let... Go.I am at the Post Office to see whats up into where the package was tracking says delivered they n't... Account to follow your favorite communities and start taking part in conversations be actually delivered and... All items to buyers on the transaction their reviews you for giving me some useful information it still says package. Headaches that come with shipping or in-person meetups buyer says package not delivered mercari or update from USPS, seller. Maybe a neighbor ( or buyer ) has a subreddit for scamming and some websites buyer says package not delivered mercari as MPGH Nulled! Sent me a message from Mercari saying: buyer has informed us that the item was.. A full refund hold with USPS now to see if someone else ( family member, roommates, neighbors accepted.
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