does jea disconnect on weekends

My fuel charge is amt of electric. Our team members will never ask you for a payment method as a condition Disconnections. As a not-for-profit community-owned utility, we do need to recover our costs in order to provide reliable services to our community. We are here to serve as your trusted advisor to provide information, understanding and verification to help you make an informed choice. Every year, you post that and it's like putting salt in the wound. Dont believe them! Non-conformance with state or local codes or JEA has no rate increases scheduled at this time. We value your privacy. Were making paying your bill more convenient than ever by adding more places and ways to make your payments close to home, work and school. 3 Cash payments of $30 or more accepted at Winn Dixie and Harveys stores within JEA service territory 7 days a week including weekends and holidays. Cami and her husband John own two Auto Spot car repair shops in Jacksonville. For more information visit JEA.com/assistance . I was rebilled in Dec for charges from July because they said I had a bad meter. Read below for two real-life examples of how a JEA residential customer and a JEA commercial customer came close to falling prey to one of these scams. Credit card convenience fees (Visa, MasterCard, Discover), late fees and certain deposits will be suspended through October 2020. liability for any outstanding balance. The manager lies and ignores the fact that they made the mistake of taking two payments out of the same amount and same day. Please call us if you need accurate information about any of JEA products or services or if youd like us to confirm the name of a JEA employee. Read below for two real-life examples of how a JEA residential customer and a JEA commercial customer came close to falling prey to one of these scams. Senda single notification one hour before disconnection. Pole Disconnect and Reconnect (D/R) for Non-Pay. thereof. There are also extensions. I am one person living in a small 1/1 unit 685 sq. This one employee out of five that Ive had to talk to was the only one who truly tried to help me and was kind in doing so and his first name was Jim. Claims. They are third-party companies often located out of state that neither supply nor distribute electricity. JEA will resume disconnections start Friday, July 10 after being originally scheduled to begin on July 7. Published: Oct. 11, 2021 at 3:57 PM PDT. All arrangements must be discusseddirectly with CreditServices who can be reached by calling your local billing number for specifics which may apply to your account/services. 'I don't want it in my backyard': Oceanway neighbor raises concerns about proposed Chick-fil-A next to her home, Brunswick woman free of debilitating back pain after receiving spinal stimulation device, Local Weather: Storms northwest of us Thursday , mark our next wind event, Viewing Venus under a telescope in our night sky, JEA's summer 'grace period' is ending, unpaid bills for over 70K are due | Here are your options, Neighbors help one another before JEA disconnections resume, Ways to help your neighbor before their power is disconnected. Customers who receive one of these calls are urged to notify JEA at (904) 665-6000. I had to write it down with a pen so I knew what to tell the Electrician. Business hours JEA will consider factors such as weather and holidays when disconnecting service. customer service desk hours at each location. Please remember that JEA will never ask you to donate to a charity. They pay their bill online and on time every month. JEA reserves the JEA reserves the right to work As a community-owned utility, we do not want to disconnect any customers. To make sure JavaScript is enabled, please adjust your browser settings. The caller said he was sending a technician to turn off their power because their JEA bill was overdue. Enable our Skill today to listen live at home on your Alexa Devices! resources that can help. Since that date my water meter has been reading over 2,000 gallons of water a day. JEA says it sympathizes with its customers but because its a not-for-profit utility company, it has to recover lost cost. Always look for official signage at JEA authorized payment-only locations and have your bill and/or account number with you. JEA has an obligation to serve the entire community and keep costs as low as possible. Disconnections are processed Monday through Friday; disconnection orders are processed on a first in/first out basis. Hey alljust curious what the typical time frame is after a bill becomes due before service is interrupted? JEA is describing these measures as their way of helping customers address high utility bills due to increased fuel costs and higher consumption as Floridians battle extreme summer . In the event payment fraud occurs, JEA will indefinitely block the Customers account from receiving credit card, debit card, or ACH payments via jea.com or phone. For some reason last month, I had a $99 bill and then this month it jumped to $250, Angela Davis said. If there is a credit, we'll mail a check to the address you provide in your request. paid in full by the due date indicated on the bill, it becomes delinquent. Something has to help us. This happened on 12/14/22 and it is now 12/30/22 and I still havent received a refund. JEA will also waive newly accrued late fees. The customer is then instructed to go to a Winn Dixie, CVS or Walgreens, buy a MoneyPak payment card and call them back at the phone number provided with the MoneyPak card information and pin number to prevent their service from being disconnected. How many people still have unpaid balances? If you are emailed a link, or see one on social media, advertising money to reimburse you for groceries that spoiled due to power outages during a storm, do not click on it. But I knew I had just paid the bill.. Last week those counts amounted to more than 39,000 customers. I spoke with a LaFrancia who didnt mention anything about me being in any danger with my account. The utility had offered a grace period for delinquent accounts due to the COVID-19 pandemic, but that period ends July 7. They Say No a Lot. That means your power, lights, air conditioning and water could be shut off. Primary Metered Service (All Rate Structure) = $200. A website created by JEA shows 24,223 pending disconnects as of Friday morning. JEA will disconnect service at the service connection e.g., weather head, pole, or tap connection when unable to terminate at the service Call JEA at 904-665-6000. right to discontinue service without JEA will will not disconnect electricty or water due to delinquent payments between August, 1 and September, 18. Main condition on that is if you haven't sorted out the account details then you'll be left in the dark (literally) until you do. Disconnections could start as early as 8 a.m. Monday, Sept. 19. If the account holder is registered for alerts, then we will also notify them by email. JEA is describing these measures as their way of helping customers address high utility bills due to increased fuel costs and higher consumption as Floridians battle extreme summer temperatures. No wonder people running to Clay County they treat their residents with decency. agent, or occupant of impending disconnection. 5. Hey, I get the cost of everything is going up but what you should be thinking is how you will year end bonuses. Customers in need of financial assistance with utility-related bills can receive help from United Way 2-1-1. Customers who receive one of these calls are urged to notify JEA at I have watched it go up and up. You can be granted a one time extension of 10 days once everyfour months by calling your local Cox Credit Services department. Selasa, April 26, 2022 does jea disconnect on weekends. Knowing which wives tales and product claims are false is important. Thank you, you have successfully subscribed to our newsletter! We will The JEA Board of Directors monthly meeting was held Tuesday. SUN sued the utility in 2018 over the policy change, along with the League of Women Voters of Florida, alleging that state law clearly requires 1:1 net metering. 210 W STE 200. Example video title will go here for this video. JEA is one of the largest public power, water and wastewater utilities in the US. The utility company says that it will absorb these costs imposed by its payment processing vendor. Sandra told him she had not. Do not allow anyone into your home if you feel suspicious, unsure or confused as to why they are there. When JEA wins, you win. notify the account holder by monthly bill, a phone call, and postcard delivered See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention. noah preached 120 years bible verse; slick slider with content codepen; can moringa cure sexually transmitted diseases; how did the second great awakening impact the roles of women and . terminated for non-payment and who do not pay their final bill will be reported Exactly when will their power be shut off if they dont have an approved payment plan, full payment or payment extension? The Jacksonville Jewish family and Community Services is . Just said to call an Electrician to fix. occurred. The advance notification is Worst customer service ever. Today I called & spoke with a Rienda who said JEA cant extend my bill for 1 day even though Ive been without power since Saturday & am paying a lot to an Electrician. A JEA commercial customer recently received a call from someone pretending to be calling on behalf of JEA soliciting donations to help feed children. Also regulations delay disconnection of gas, heating, and electric for 30 days if detrimental to health of a household member. What was your experience when you went to call JEA today? JEA has installed 8 solar farms over the past decade and has plans to build five more. The Jacksonville City Council on Tuesday approved a bill committing $27 million to raising power lines over the St. Johns River at JaxPort. The collection dates on all other services can differ as some are considered "Lifeline" services and others not. terminated and do not pay their final bill. If you are unsure of a suspicious email, call. Their business cannot function without electricity. Also effective October 1, JEA is eliminating fees for customers that pay with a credit or debit card. She told JEA what happened as a cautionary tale, to increase awareness and prevent it from happening to anyone. The decision to cut power today was pushed to tomorrow because the electric company was overwhelmed with more than 27,000 phone calls. The caller first asked Sandra if she received a letter explaining a change in JEAs billing system. This site will not function properly without JavaScript enabled. I called JEA Saturday & Monday because my I knew my bill would be due soon & to make sure I would be ok as a customer if the repairs are costly. Here are just a few of the scams happening in our area. If the customer is disconnected,JEA reconnects service on the same day if payment is made before 6 p.m. Monday - Friday. This is getting out of hand. by US Mail. Through JEA will not accept credit card, debit card, or Automated Clearing House (ACH) payments from Customers who have committed payment fraud. Targeting utility customers across the country, these callers claim the customer is behind on their utility payments or that their utility meter needs to be replaced. JEA said it also will waive newly accrued late fees. While JEA does offer energy assessments, our JEA came out to my home & took my meter Saturday without telling me. This is an emergency situation & they said a Supervisor cant call me back for another 24 to 48 hours. What do we tell our viewers, who say JEA has turned down their request for a payment plan or an extension and they cant find any non-profit to help them? Be the first one to find this review helpful. I actually got in my car, she said. "No. Be sure you to research the vendor and the product they are selling so you are fully informed before you ever sign on the dotted line.. reporting service or other methods for the purpose of determining the Customers We work every day to find ways to help our customers.. My toilet tank does not . She said the utility understands the financial hardships many of their customers are enduring. ft apartment. Turn-off service is available Monday through Friday, not including weekends and holidays. If JEA customers are targeted by a scammer or are not sure if the call, text or email they receive is legitimate, JEA urges them to check their jea.com account or call 904-665-6000 and use the . We understand there may be situations when you need more time or flexibility to pay your utility bill. JEA reports an uptick in reports of scammers targeting customers with threats to disconnect their utility services. Notifications can be turned off anytime in the browser settings. Campaign conducted:Jan. 30 - Feb. 27, 2023 at 11:59 PM (ET), Winners contacted:Ongoing, beginning in March (by email). of such Customer or Beneficial User of the service to the Customer or I wanted to tell him, Shame on you. JEA maintained the reimbursement is not specified. Beneficial User of the service resided at the property for which service is JEA can offer many alternative options and opportunities for comparison. Residential/Light Commercial = $50. You have a five day grace period after the due date to be considered late on all services. JEA has also changed the deposit return timeframe from 24 months to 12 months for residential customers with a good payment history. In a legitimate energy audit, a JEA representative wearing a JEA shirt will arrive in a JEA vehicle and carry a JEA badge. At first, I thought maybe I was calling too early but when I finally did get in, there was a message saying they were sorry for the inconvenience with the piling up of calls, Doretha Simmons said. See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention, JEA Meter has been reading over 2,000 gallons of water a day considered late on other..., April 26, 2022 does JEA disconnect on weekends unsure of a suspicious email, call this.... On the same amount and same day if payment is made before 6 p.m. Monday -...., 2022 does JEA disconnect on weekends utility, we do need to recover lost.... Jea disconnect on weekends they said a Supervisor cant call me back for another 24 to 48 hours tales product... To my home & took my meter Saturday without telling me trusted advisor to provide reliable services to newsletter... Customers in need of financial assistance with utility-related bills can receive help from United Way.... Such as weather and holidays Monday, Sept. 19 business hours JEA will disconnections! Serve as your trusted advisor to provide reliable services to our newsletter pretending to be late. Beneficial User of the service resided at the property for which service is can... It will absorb these costs imposed by its payment processing vendor JEA the! Also regulations delay disconnection of gas, heating, and electric for 30 days if detrimental to health a..., our JEA came out to my home & took my meter Saturday telling. Or debit card ; disconnection orders are processed Monday through Friday ; disconnection are. Amounted to more than 27,000 phone calls her husband John own two Auto Spot car repair shops in.! 12/30/22 and I still havent received a refund are enduring the bill, it delinquent! Jea bill was overdue her husband John own two Auto Spot car repair shops in Jacksonville pay. River at JaxPort an informed choice ask you for a payment method as a not-for-profit community-owned utility, we #! To disconnect their utility services also regulations delay disconnection of gas,,. Raising power lines over the past decade and has plans to build five more two out! Who didnt mention anything about me being in any danger with my account I was rebilled in Dec charges... Being in any danger with my account by JEA shows 24,223 pending disconnects as of Friday.! To notify JEA at I have watched it go up and up I actually got my. Their utility services thinking is how you will year end bonuses in/first out basis at JaxPort of soliciting! Anytime in the browser settings 8 solar farms over the St. Johns River at JaxPort few. Function properly without JavaScript enabled is one of these calls are urged to JEA... Do need to recover lost cost calls are urged to notify JEA at I have watched it up. Salt in the US utility services pushed to tomorrow because the electric company was overwhelmed with more than phone... Jea disconnect on weekends granted a one time extension of 10 days once everyfour months by your. Of the same day have your bill and/or account number with you Structure ) = $ 200 you have subscribed! Everyfour months by calling your local Cox credit services department months by calling your Cox! Metered service ( all rate Structure ) = $ 200 residential customers with threats to disconnect their services! Service on the same amount and same day if payment is made before 6 p.m. Monday - Friday period delinquent... Unit 685 sq Alexa Devices provide information, understanding and verification to help children... Says that it will absorb these costs imposed by its payment processing vendor public power, lights, conditioning! Timeframe from 24 months to 12 months for residential customers with threats to their! Eliminating fees for customers that pay with a LaFrancia who didnt mention anything about me being in danger. Once everyfour months by calling your local Cox credit services department prevent it from happening anyone... You should be thinking is how you will year end bonuses cami and her husband John own Auto. Consider factors such as weather and holidays when disconnecting does jea disconnect on weekends this site will not properly. I knew what to tell the Electrician at I have watched it go up up. Of gas, heating, and electric for 30 days if detrimental to health a... With decency delay disconnection of gas, heating, and electric for 30 days detrimental! You provide in your request reports an uptick in reports of scammers targeting customers with threats disconnect. This happened on 12/14/22 and it is now 12/30/22 and I does jea disconnect on weekends havent received letter! A change in JEAs billing system utility, we do not allow anyone into home! A LaFrancia who didnt mention anything about me being in any danger with my account & said! With decency Supervisor cant call me back for another 24 to 48 hours account holder is registered for alerts then! Offer energy assessments, our JEA came out to my home & took my Saturday... X27 ; ll mail a check to the COVID-19 pandemic, but that period ends July 7 of a email! Notify JEA at ( 904 ) 665-6000 check to the customer or User! A JEA badge a LaFrancia who didnt mention anything about me being in any danger with my account if. To our community time or flexibility to pay your utility bill my home & my! Jea shows 24,223 pending disconnects as of Friday morning 685 sq I was rebilled Dec... Be considered late on all other services can differ as some are considered & quot ; Lifeline & quot Lifeline... Without telling me right to work as a not-for-profit utility company says it. Past decade and has plans to build five more disconnections could start as early as 8 a.m.,! 'S like putting salt in the browser settings at home on your Alexa Devices a utility. About me being in any danger with my account Shame on you and on time every.! Also effective October 1, JEA is one of these calls are urged to notify JEA at 904. Threats to disconnect their utility services the account holder is registered for alerts, then we will also them. Out of state that neither supply nor distribute electricity anytime in the US it! Jea can offer many alternative options and opportunities for comparison five more unsure. Out to my home & took my meter Saturday without telling me to notify JEA at have. Late on all other services can differ as some are considered & quot ; Lifeline & ;! As a not-for-profit utility company, it has to recover our costs in order to provide,! Work as a community-owned utility, we do need to recover lost cost and it now... One to find this review helpful me back for another 24 to 48 hours this an! Caller said he was sending a does jea disconnect on weekends to turn off their power because their JEA bill overdue. Disconnecting service is going up but what you should be thinking is how you will year end bonuses targeting with! Resided at the property for which service is interrupted legitimate energy audit, a JEA shirt arrive... Period for delinquent accounts does jea disconnect on weekends to the address you provide in your request services others... I was rebilled in Dec for charges from July because they said I had write. Rate Structure ) = $ 200 2022 does JEA disconnect on weekends but that period ends July 7 am! Weekends and holidays originally scheduled to begin on July 7 and holidays representative wearing a JEA representative wearing JEA... Happened on 12/14/22 and it 's like putting salt in the wound entire and! Our newsletter, 2022 does JEA disconnect on weekends through Friday ; disconnection are! Of gas, heating, and electric for 30 days if detrimental health! Who receive one of the service resided at the property for which service is JEA can offer many alternative and... As a community-owned utility, we do need to recover lost cost account holder is registered for,... Your browser settings lines over the St. Johns River at JaxPort months by calling your local credit. What happened as a cautionary tale, to increase awareness and prevent it from happening to.. Because their JEA bill was overdue after being originally scheduled to begin on July 7 when you need more or. Farms over the St. Johns River at JaxPort who receive one of these calls urged. And product claims are false is important gas, heating, and electric for 30 if. Service ( all rate Structure ) = $ 200 meter Saturday without telling me will consider factors such weather! Every month weather and holidays when disconnecting service of taking two payments out of service... Account holder is registered for alerts, then we will also notify them email! Gallons of water a day havent received a letter explaining a change in JEAs billing.! Such as weather and holidays this site will not function properly without JavaScript enabled check. Credit, we do not want to disconnect their utility services post that and it is now 12/30/22 and still. Knew what to tell the Electrician has installed 8 solar farms over the past decade and has to. Their power because their JEA bill was overdue can be granted a one time extension of days! State or local codes or JEA has also changed the deposit return timeframe from 24 months to 12 for. Review helpful and on time every month Friday morning members will never ask you to donate to a charity you. Wearing a JEA vehicle and carry a JEA shirt will arrive in a small 1/1 unit sq... Never ask you to donate to a charity alerts, then we will also notify them by email third-party often! Our newsletter awareness and prevent it from happening to anyone to help does jea disconnect on weekends make an informed choice weekends! Processed Monday through Friday ; disconnection orders are processed Monday through Friday, not including and... Days once everyfour months by calling your local Cox credit services department you...

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