fort pierce utilities payment extension

We strongly urge you to follow all CDC and SLC. You can pay your bill online or just check the status of your account. Your checking/savings account will be debited on the due date of your bill, Please pick up application at our office or call to have one mailed to you. Any St. Lucie County resident who has experienced economic hardship caused by the COVID-19 crisis, and earns less than 120 percent of the area median income is eligible to apply. You will receive a monthly email letting you know your statement is available and a reminder email when payment is due. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice.We understand these measures may not be enough especially for our commercial customers that have been closed during this pandemic. 1. Payments accepted 8:00 am to 4:30 pm Monday Friday. Customers must maintain a six-foot social distance to help protect the safety and health of other customers and staff. At the end of the 12-month period, any balance due or credit will be carried over to the next 12-month period and figured in the Customers new calculation. Fort Pierce Utilities Authority (FPUA) has established the Project Care COVID-19 Relief Fund with a sponsorship in the amount of $100,000 to assist customers most affected by the COVID-19 Crisis pay their utility bill. In mid-March, FPUA announced all service disconnects were suspended until further notice. Bring the whole family and your pets out to the Downtown Fort Pierce Farmers Market every Saturday rain or shine between 8am to noon. Select pay by text and save a payment method. By the end of the lengthy public comment . Additional information is available at www.fpua.com. This relief fund provides provides payment assistance for residential customers most affected by the COVID-19 crisis. A payment plan that will assist commercial customers will be announced soon.We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. FPUA offers the following: Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Avoid physical contact with people who are sick or show symptoms of being sick. The drive-thru is typically very busy in the morning, avoid lengthy wait times by visiting late morning or early afternoon. The Customer Service call center (772-466-1600, ext. Optional- Enrollment allows customer to utilize all services offered. . FPUA accepts Master Card, Visa, and Discover credit card payments through our Online Services. That amount is billed to the Customers account for the following 12-month period. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Kiosk Bill Payment Option is Now Available! e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. This convenient option eliminates the necessity of coming to one of our locations to make payments. This program will be available through July 24, 2020. Get verified emails for Fort Pierce Utilities Authority employees. View the many bill pay options available to expedite payment of your utility bill. FPUA personnel will again ask the series of health-related questions. Minimum payment now is $1200 and reminder of balance over 6 months at $200 per month.This program will be available until July 1, 2020 so please contact our commercial liaison representative at 772-466-1600, extension 3243 at your earliest convenience to register for this program and to avoid interruption of service.All of our customers are encouraged to pay their bill each month to the extent possible. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100. Online Services gives you access and its free! Fort Pierce Utilities Authority (FPUA) will re-open the Customer Service Lobby on Wednesday, May 20, 2020 at 9:00 am. 3900. The kiosk is located on 206 South 6th Street, just outside the entrance to the west side of the building. Thank you, Fort Pierce Utilities Authority: . Payment plans with 0.0% interest will be available to assist customers who have accumulated a past-due balance during this pandemic. The food variety includes Greek, Latin, BBQ ribs & chicken, seafood, Americana, and various snack items. Click here and choose the Pay with Cash option! If you need to make payment arrangements to avoid interruption of service, please call us at 772-466-1600 to speak to a customer service representative. Original hand made crafts, stained glass, Highwaymen paintings, hand-painted glassware and much, more are available for purchase. Residential customers of Fort Pierce Utilities Authority, Florida Power & Light Co. or any other utility companies that provide water, sewer, gas, and/or electric are eligible. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. If you have questions about the program, call the St. Lucie County CARES Public Information Line at 772-462-1705 or emailcomm_info@stlucieco.org. Public Utilities; About Us. FPUA accepts most major credit card payments through Online Services to pay your bill online. FPUA operates separate and apart from the City of Fort Pierce. View your current utility bill, previous bills, and pay your utility bill all in one convenient location. Customers making utility payments can do so at the Kiosk or the payment Drop Box located on the west side of the building at 206 South 6th Street. The predetermined monthly bill is based on the average of their actual utility bills during the prior 12 months, plus an additional percentage to cover any overages. ** 1" & 3" Fire Protection Meters, information provided upon request. fort pierce utilities payment extension; jeri ryan martial arts; Page. Select Update Account Information and choose text notifications. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. Pay via AutoPay. No endorsement has been given nor is implied. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. Please be patient as you may experience long wait times while we work closely with each and every customer. Manage My Account View your current utility bill, previous bills, and pay your utility bill all in one convenient location. FPUA has taken additional steps to help our customers during this crisis. # # # You will receive a monthly email letting you know your statement is available and a reminder email when payment is due. There is no charge for payment at off-site locations. Fort Pierce Utilities Authority Profile and History . Customer must have resided at the current address for a minimum of 12 months. There is always great music, great food, and a great time waiting for you. The Customers monthly utility bills are averaged so that payments are the same amount each month, avoiding seasonal high and low bills. Jazz Society Fort Pierce Craft Music and Jazz On the River. Get adequate sleep and eat well-balanced meals. With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. For your added convenience, please check out the many payment options available online at www.fpua.com. Customers can register at FPUA customer service or by filling out the online Budget Billing form available at: http://www.fpua.com/account-and-billing. Businesses can access free video conferencing until. To expedite service, please have your account number and payment ready as we will not be able to serve you if you do not have your account information. Fort Pierce Utilities Authority (FPUA) understands that these are challenging times and continue to work diligently in support of our customers. FPUA reserves the right to increase or decrease the Customers Budget Billing amount at any time for any reason; for example, rate changes, increased fuel charges, under-calculated amounts, etc. (a) There is hereby created and made a part of the government of the City of Fort Pierce a utilities authority to be known and designated as Fort Pierce Utilities Authority, City of Fort Pierce, Florida, which shall be responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as . Fort Pierce Utilities Authority 206 S. 6 th Street Fort Pierce, Florida 34950 (772) 466-1600. For additional information on payment options and locations, visit www.fpua.com or call FPUA Customer Service at 772-466-1600, extension 3900, during regular business hours. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. Please call customer service at 772-466-1600, ext. ALPI Low Income Home Energy . For your convenience, we have several locations where you can pay your utility bill: You can pay your bill, check your balance and see your account details by visiting our 24-Hour Convenient Secure Walk-Up Kiosk. . If you are not already registered, simply complete the registration process, save a payment method and select pay by text. 2019 TreasureCoast.com All Rights Reserved |, TreasureCoast.com Local News Local Events Community The Call Center can be reached at 772-466-1600, ext. DINE, SHOP, AND ENJOY THE BEAUTIFUL HISTORIC, DOWNTOWN FORT PIERCE, Copyright 2019-2020 Fort Pierce Utilities Authority. Additional information will be provided when an appointment is scheduled. Payments received before 2 pm will be posted next business day M-F excluding holidays. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . Please enable JavaScript in your browser for a better user experience. FORT PIERCE - More than two dozen angry, frustrated and scared ratepayers came to the lectern during the July 19 Fort Pierce Utilities Authority meeting to demand its Board members take action to address their skyrocketing utility bills, some of which have topped $1,000 for residential service. Department of Health guidelines which include the following: FPUA will continue to communicate with you regularly through this website. *, COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. Thank you in advance for your patience as we work diligently to protect the safety and well-being of all customers and staff. Also, the outdoor Kiosk is located on the west side of the same building as the drive-thru. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Beginning tomorrow April 7, 2020 and until further notice, FPUA will be extending the drive-thru hours from 7:30 am to 5:00 pm, Monday through Friday. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. You must contact the Customer Service Center at 772-462-1150. Customer must have a current balance with no past due account balance. READ MORE; . This PCA reduction is far-reaching and provides continuous relief over a period of months versus a one-time reduction. Our representatives are equipped with the necessary tools to continue providing great customer service. Select pay by text and save a payment method. The Budget Billing variance account balance (the difference between the Budget Billing amount and the amount actually billed for services). FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship due to the coronavirus pandemic. Endless Opportunity By Design 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100 Ask your billing questions directly by phone 772-466-1600, email (. Website Design by Granicus - Connecting People and Government. A report detailing these automatic rate adjustments was presented to the SLC Board of County Commissioners at its meeting on August 9, 2022 and approved. This convenient option eliminates the necessity of coming to one of our locations to make payments. Fort Pierce, FL, April 22, 2021 Fort Pierce Utilities Authority (FPUA) is pleased to announce the opening of a convenient, 24-7 drive-up kiosk where FPUA customers can pay their utility bills. Please remember these helpful tips to expedite service and decrease waiting time in the drive-thru: We encourage our customers to view the other payment options available at www.fpua.com. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services, which will resume on July 27, 2020. If you have an online account, log in, and click on My Profile. 6930 Water & Wastewater Engineering: (772) 466-1600, Ext. The Florida Public Service Commission has also established its annual inflation utility price index increase. Protective Plexiglas shields have been installed on all customer service workstations and at the receptionist desk. Pay your Fort Pierce Utilities Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Logos and other trademarks within this site are the property of their respective owners. We urge all FPUA customers to continue to make regular payments to avoid creating an unmanageable past-due balance. If you are experiencing other needs or concerns, please call the 211 helpline or visit their Pam Beach and Treasure Coast website atwww.211palmbeach.org. Pay My Bill. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. Anyone who anticipates difficulty paying their utility bill due to this pandemic should reach out to us to work out payment options. Parking Garage is open and free for your parking convenience! Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. About FPUA: Fort Pierce Utilities Authority is a municipal utility whose mission is to provide our customers with economical, reliable, and friendly service in a continuous effort to enhance the quality of life in our community. Fort Pierce is one of more than 2,000 communities in the United States served by a community-owned electric utility, and one of very few who also provide water, wastewater, natural gas, and Internet services. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Fort Pierce Utilities Authority. Results The utility can now assess damage quickly and optimize restoration. Phone and Mobile Payment Options. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI appointment line at 844-356-8138. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. Although there have been no confirmed cases along the Treasure Coast, the most important thing for FPUA to do is plan and prepare. We are announcing the availability of the COVID-19 Payment Program. On April 21, 2020, the FPUA Board approved a $2 reduction in the Power Cost Adjustment (PCA) beginning in May and continuing until further notice. FPUA is proud to serve you, as we face this challenge together. . Your inquiry/request will be addressed during regular business hours (Monday - Friday, 9:00 am to 5:00 pm). Register online and have your utility bill payment automatically deducted from your checking account each month. Online Services gives you access and it's free! With FPUAs AutoPay, you save time, save stamps, and never forget to pay your monthly utility bill. If you have a fever, cough or shortness of breath, you should call 772-461-1402 for screening and further instructions. To qualify. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. On time payment is available without enrollment. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Fort Pierce Utilities Authority (FPUA) is a local municipal or public power utility. Below, you will find our current programs available. Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. We agree with the Boards decision to give customers additional time to bring their accounts current, take advantage of FPUA payment plans, or seek funding assistance, said John Tompeck, Director of Utilities. *Service disconnects for non-payment will resume on Monday, July 27, 2020. Notify FPUA and schedule your service request at your convenience. Avoid touching your eyes, nose, or mouth with unwashed hands or after touching surfaces. Start, Stop, or Transfer Service Notify FPUA of your service needs and schedule your service request at your convenience. What services does the St Lucie County Utilities Department Provide? Please limit one person per account. In 1972, the City created and made a part of the government a utilities authority to be known and designated as Fort Pierce Utilities Authority (FPUA) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be de. *Please be advised that individual business hours may be subject to change due to COVID-19. Note: "Replace" means Natural Gas is already used for that appliance and you . Customers requesting assistance must schedule an appointment. 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